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Federal Sales Engineer

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LogicMonitor

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Location:
United States , Boston

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

108000.00 - 135000.00 USD / Year
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Job Description:

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert within the sales organization.

Job Responsibility:

  • Perform SE duties on trial calls as scheduled by AEs
  • Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
  • Lead technical/product training for new sales personnel on an ongoing basis
  • Day-to-day product/technical support for trial prospects
  • Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer
  • Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions
  • Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Requirements:

  • Bachelor's Degree in Computer Science or technical degree preferred
  • 5+ years experience in SysAdmin or Sales Engineering role
  • Able to articulate technology and product positioning to both business and technical users
  • Able to establish and maintain strong relationships throughout the sales cycle
  • Experience in Linux and or Windows/Network administration and operations including the following technologies desired: Virtualization (VMWare, Hyper-V, Xen Server, etc…)
  • Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)
  • LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)
  • WMI, PerfMon, JDBC, SNMP, SMTP, JMX
  • Webservers (IIS, Apache, Tomcat, etc…)
  • Active Directory
  • Database (SQL, MySQL, Postgress, etc…)
  • Scripting (groovy, powershell, ruby, etc...)
  • Experience using AI tools to enhance productivity, innovation, or problem-solving.
What we offer:
  • Comprehensive health, dental and vision coverage
  • generous parental leave policies
  • access to our Employee Assistance Program and various Wellness programs
  • a 401K with company matching
  • a Lifestyle Spending Account
  • unlimited vacation policy.

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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