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Federal Sales Engineer

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LogicMonitor

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Location:
United States , Austin

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

108000.00 - 135000.00 USD / Year
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Job Description:

The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful.

Job Responsibility:

  • Perform SE duties on trial calls as scheduled by AEs
  • Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects)
  • Lead technical/product training for new sales personnel on an ongoing basis
  • Day-to-day product/technical support for trial prospects
  • Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer
  • Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions
  • Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process

Requirements:

  • Bachelor's Degree in Computer Science or technical degree preferred
  • 5+ years experience in SysAdmin or Sales Engineering role
  • Able to articulate technology and product positioning to both business and technical users
  • Able to establish and maintain strong relationships throughout the sales cycle
  • Experience in Linux and or Windows/Network administration and operations
  • Experience using AI tools to enhance productivity, innovation, or problem-solving.

Nice to have:

  • Experience in the following technologies: Virtualization (VMWare, Hyper-V, Xen Server, etc.)
  • Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc.)
  • LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc.)
  • WMI, PerfMon, JDBC, SNMP, SMTP, JMX
  • Webservers (IIS, Apache, Tomcat, etc.)
  • Active Directory
  • Database (SQL, MySQL, Postgress, etc.)
  • Scripting (groovy, powershell, ruby, etc...)
What we offer:
  • Comprehensive health, dental and vision coverage
  • generous parental leave policies
  • access to our Employee Assistance Program and various Wellness programs
  • a 401K with company matching
  • a Lifestyle Spending Account
  • an unlimited vacation policy

Additional Information:

Job Posted:
March 20, 2026

Expiration:
April 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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