Federal Principal Product Support Engineer Job at Hewlett Packard Enterprise (Oklahoma City)

Federal Principal Product Support Engineer

Hewlett Packard Enterprise is seeking a master-level Principal Product Support E...

Location

United States , Multiple locations

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in a technical field or equivalent experience demonstrating advanced expertise
US Citizenship with active Secret clearance
Industry-recognized certifications including CompTIA Security+ (or higher, such as CASP or CISSP)
Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect)
10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas
Proven record of resolving deeply technical issues and leading support for federal customers

Job Responsibility

Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies
Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes)
Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues
Develop critical patches and product enhancements
Analyze, identify, and architect solutions for recurring or complex customer issues
Mentor and guide technical support engineers
Work closely with federal customer stakeholders to understand business needs and deliver technical solutions
Define, refine, and continuously improve operational processes for cloud service delivery
Monitor, analyze, and optimize system performance, security, and reliability
Author detailed technical documentation, troubleshooting guides, and process improvements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Principal Product Support Engineer Level 4

HPE is seeking a Principal Product Support Engineer (Level 4) to serve as the pr...

Location

United States , Oklahoma City;Dallas;Houston;Montgomery

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

U.S. Citizenship (required without exception)
Active Secret clearance, or demonstrated ability to obtain one (U.S. citizen with clean background)
Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent hands-on experience
10+ years of hands-on experience in infrastructure engineering, systems administration, or technical support — with demonstrated depth in at least three of the following domains: VMware (ESXi, vCenter, vSAN, NSX) and/or KVM/libvirt — both are relevant
KVM experience is highly desired
Kubernetes and containerized workloads (hands-on cluster operations, not solely architectural review)
Linux systems administration and live troubleshooting (Red Hat, Ubuntu, or similar)
Enterprise networking (routing, switching, VLANs, overlay networks, load balancing, firewalls)
Windows Server in hybrid/AD environments
Hybrid or on-premises cloud infrastructure

Job Responsibility

Receiving escalations from on-site Level 1–3 teams, triaging root cause hands-on, and owning the technical path to resolution across the full infrastructure stack
Engaging directly with HPE engineers: writing structured defect reports with reproduction steps, attending engineering triage calls, and validating patches in customer environments before broader rollout
Translating field-observed symptoms into actionable technical requirements for product and engineering teams
Training and enabling a managed services team field engineers who are new to the PCE platform
Monitoring customer environments
triaging alerts and contributing to dashboard and observability improvements
Conducting on-site work at customer locations
Hardening environments to DISA STIG requirements and supporting audit readiness activities
Producing customer-facing incident summaries and internal knowledge base articles after each major resolution
Act as the primary conduit between on-site support teams and HPE BU engineering

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Principal Product Support Engineer

Hewlett Packard Enterprise is seeking a master-level Principal Product Support E...

Location

United States , Oklahoma City; Dallas; Houston

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a technical field or equivalent experience demonstrating advanced expertise
US Citizenship with active Secret clearance
Industry-recognized certifications, including CompTIA Security+ (or higher, such as CASP or CISSP)
Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect)
10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas, with a proven record of resolving deeply technical issues and leading support for federal customers

Job Responsibility

Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies
Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes)
Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues and develop critical patches and product enhancements
Analyze, identify, and architect solutions for recurring or complex customer issues, ensuring permanent resolution and knowledge transfer
Demonstrate mastery across all supported platforms, infrastructure, and technologies, acting as the subject matter expert for internal teams and federal customers
Develop and review automated solutions leveraging DevOps principles, CI/CD pipelines, and Infrastructure as Code
Lead compliance efforts for DISA STIGs and other federal standards, ensuring audit readiness and system hardening
Mentor and guide technical support engineers, sharing expertise and ensuring best practices are followed across teams
Work closely with federal customer stakeholders to understand business needs, translate requirements, and deliver innovative technical solutions
Engage regularly with product management, engineering, and BU teams to influence and prioritize product fixes, enhancements, and updates

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion culture
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Principal Product Manager - CoreAI

CoreAI is at the forefront of Microsoft’s mission to redefine how software is bu...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Bachelor's Degree AND 12+ years' experience in product/service/program management or software development or equivalent experience
Hands-on experience with GitHub Enterprise administration: organization setup and configuration, team management, repository policies, branch protection rules, and webhooks
Experience with Azure DevOps (Repos, Pipelines, Artifacts, Boards) and CI/CD workflows in enterprise environments
Demonstrated ability to drive complex cross-organizational initiatives involving multiple engineering teams and stakeholders
Proven track record of improving product adoption, migration success rates, and developer satisfaction metrics
Experience operating GitHub Enterprise Cloud or GitHub Enterprise Server at scale (10,000+ developers)
Familiarity with GitHub APIs, GitHub Apps, GitHub Actions architecture, and the broader GitHub ecosystem

Job Responsibility

Define and drive the product vision, strategy, and roadmap for GitHub as Microsoft’s internal engineering platform, aligning with Core AI and 1ES leadership priorities
Identify short- and long-term investment opportunities across GitHub organization management, migration tooling, and developer experience
Synthesize customer feedback, telemetry, and market intelligence into prioritized investments with clear OKRs and KPIs
Evaluate and communicate tradeoffs across security, usability, and migration velocity to stakeholders and business teams
Own the hands-on configuration and governance of GitHub Enterprise organizations, including org creation, team structures, repository policies, and branch protection rules
Partner with security and compliance teams to maintain SDL processes, audit logging, and data residency requirements within the GitHub Enterprise environment
Lead the migration experience for engineering teams moving from Azure DevOps to GitHub, including repository migration, Git history, pull request history, and pipeline rewiring
Develop and refine readiness assessments, decision trees, prerequisites checklists, and team onboarding playbooks
Engage directly with engineering teams across Microsoft to drive adoption, resolve blockers, and capture feedback for continuous improvement
Ensure Azure Pipelines integrate seamlessly with GitHub repositories, validating that existing YAML pipelines work without rewrites after migration

Fulltime

Principal Engineer, Architecture Team

Principal Engineer for the Architecture Team at Illumio, the leader in ransomwar...

Location

Salary:

258000.00 - 310000.00 USD / Year

Illumio

Expiration Date

Until further notice

Requirements

BS degree in Computer Science or related technical field, or equivalent relevant work experience
Extensive experience in leading security initiatives and driving certification programs with focus on Federal programs
Experience with running multiple successful Federal Information Processing Standards (FIPS) /Common Criteria certification programs
Experience with FedRAMP certification/audits, running security scans and addressing audit findings into the product
Production experience building highly scalable and performing distributed systems for Security products
Self-driven, independent, product architect or principal engineer who want to be hands-on and own the architecture, design, and implementation of initiatives
Production experience building applications in high level languages such as Ruby, Python, or Java building large scale and highly performing distributed systems
Strong knowledge of security protocols such as Public key infrastructure (PKI), lead Common Vulnerabilities and Exposures (CVE) response team
Broad system understanding and ability to architect new components from the ground-up
Experience Leading and driving initiatives that are technically challenging and executing towards a successful delivery

Job Responsibility

Own the requirements for certifications and work with external agencies on requirement clarifications then translate it to Epics and stories that the team can execute on
Provide technical leadership and guidance to internal/external teams to support certifications
Lead certification programs and Interface to DevOps, Product Managers, Security team, certification agencies, and auditors
Document and introduce processes to drive the implementation of the controls needed to GA
Lead multiple initiatives, develop proofs of concept (PoCs) when needed, and build a Plan/Proposal considering all cross functional dependencies towards a successful execution plan
Participate in development tasks and have a hands-on role building features
Mentor engineers, collaborate with peers and leaders in our organization to drive programs
Provide guidance and mentor the team on technical challenges and help the team with roadblocks especially in PKI, Security, and certification process

What we offer

Medical, Dental, Vision Coverage
Health and Dependent Savings Accounts
Life and Disability Programs
Paid Parental Leave
Voluntary Benefit Programs
Company Sponsored Wellness Program
Wellness Reimbursement Program
Retirement Savings
Equity Opportunities
Paid time off and Paid Holidays

Fulltime

HPC Principal Federal Technical Consultant

Principal Consultant to join our High-Performance Computing (HPC) team. In this ...

Location

United States

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience, with at least 3+ in HPC architecture, systems engineering, or large-scale infrastructure design
Advanced degree in Computer Science, Engineering, Physics, or related technical field (or equivalent experience)
Proven ability to design and deliver complex, multi-vendor HPC solutions at scale
Demonstrated ability to independently complete solution implementations and application design deliverables
Must be United States Citizen due to the responsibilities and requirements of the role as this will be supporting a Federal site
Top Secret Clearance, TS/SCI with Full Scope Polygraph (FSP)
Must be willing to travel as the business dictates
Expertise in one or more of the following: parallel computing, MPI/OpenMP, GPU acceleration, workload schedulers (Slurm, Altair PBS Pro, Torque/MOAB, etc.), or large-scale data storage systems (Lustre, GPFS, Ceph)
Experience with Network boot technologies (PXE or gPXE/Etherboot etc)
Storage specific knowledge: LVM, RAID, iSCSI, Disk partitioning (GPT, MBR)

Job Responsibility

Lead the technical implementation design and delivery of world class scale HPC solutions, from requirements gathering to implementation
Provide architectural guidance on compute, storage, networking, and workload management tailored to customer use cases
Configure, deploy, and maintain Linux-based HPC clusters, associated storage, and network infrastructure
Work in close collaboration with customers on finalizing and deploying HPC software applications, hosting platforms, and management systems that enable customer research and production workloads
Provide technical support and troubleshooting for HPC implementation in secure locations
Work on both operational support and strategic HPC projects
actively participate in customer user group environments
Evaluate and implement new tools, middleware, and methodologies to improve operations and service delivery
Ensure compliance with enterprise IT security and technology controls
Act as principal consultant in customer engagements, often leading cross-functional project teams (including customer staff)

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

HPC Principal Federal Technical Consultant

In this role, you will serve as a trusted technical advisor for customers, guidi...

Location

United States

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience, with at least 3+ in HPC architecture, systems engineering, or large-scale infrastructure design
advanced degree in Computer Science, Engineering, Physics, or related technical field (or equivalent experience)
proven ability to design and deliver complex, multi-vendor HPC solutions at scale
demonstrated ability to independently complete solution implementations and application design deliverables
must be United States Citizen due to the responsibilities and requirements of the role as this will be supporting a Federal site
Top Secret Clearance, TS/SCI with Full Scope Polygraph (FSP)
must be willing to travel as the business dictates
expertise in one or more of the following: parallel computing, MPI/OpenMP, GPU acceleration, workload schedulers (Slurm, Altair PBS Pro, Torque/MOAB, etc.), or large-scale data storage systems (Lustre, GPFS, Ceph)
experience with Network boot technologies (PXE or gPXE/Etherboot etc)
storage specific knowledge: LVM, RAID, iSCSI, Disk partitioning (GPT, MBR)

Job Responsibility

Lead the technical implementation design and delivery of world-class scale HPC solutions, from requirements gathering to implementation
provide architectural guidance on compute, storage, networking, and workload management tailored to customer use cases
configure, deploy, and maintain Linux-based HPC clusters, associated storage, and network infrastructure
work in close collaboration with customers on finalizing and deploying HPC software applications, hosting platforms, and management systems that enable customer research and production workloads
provide technical support and troubleshooting for HPC implementation in secure locations
work on both operational support and strategic HPC projects
actively participate in customer user group environments
evaluate and implement new tools, middleware, and methodologies to improve operations and service delivery
ensure compliance with enterprise IT security and technology controls
act as principal consultant in customer engagements, often leading cross-functional project teams

What we offer

comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
programs catered to helping employees reach any career goals
inclusive work environment.

Fulltime

Principal Systems Engineer Specialist

As a Principal Systems Engineer Specialist, you will serve as the premier techni...

Location

United States

Salary:

184500.00 - 411500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

August 31, 2026

Requirements

8+ years of experience in systems engineering, solution architecture, or technical leadership within the cybersecurity or network security domains
Demonstrated success supporting DoD, Federal Civilian, or highly regulated industries, with a clear understanding of the federal acquisition lifecycle
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
Significant military technical leadership experience (such as senior non-commissioned officer roles in cyber or communications branches) is highly valued and recognized as equivalent experience
DoD 8140/8570 compliance is highly desirable
Preferred advanced professional certifications include CISSP, CCSP, JNCIE, GIAC, or relevant vendor-specific credentials
An active federal security clearance is preferred but not required at the time of hire

Job Responsibility

Serve as the principal technical overlay authority for the HPE cybersecurity and SASE portfolio, collaborating with core DoD and Federal sales teams to drive end-to-end solution strategy
Design, validate, and defend large-scale SASE and SSE solutions—including ZTNA, SWG, CASB, and FWaaS—ensuring full alignment with NIST SP 800-207, EO 14028, and OMB M-22-09 directives
Assist customers in navigating the Risk Management Framework (RMF) and achieving Authority to Operate (ATO)
Secure architectures against STIG requirements and design solutions tailored for DoD Impact Level 5 (IL5) and Impact Level 6 (IL6) environments
Lead multi-domain discovery sessions and architectural workshops to solve complex federal networking and security challenges, bridging the gap between agency requirements and technical execution
Design and execute advanced product demonstrations and proof-of-concepts, translating strict compliance and technical mandates into defensible, outcome-driven solutions
Provide technical leadership on major federal programs and procurement actions, authoring and reviewing high-impact RFI and RFP responses to ensure architectural integrity and technical differentiation
Guide customers through security visibility and observability integrations, ensuring seamless telemetry pipelines with existing enterprise SIEM, SOAR, and XDR platforms
Collaborate with Product Management, Engineering, and the Office of the CTO to deliver structured feedback from the field, ensuring future product roadmaps align with evolving federal defense requirements
Serve as a technical mentor to mid-level and junior Systems Engineers across the broader team, raising the overall technical capability and readiness of the organization

What we offer

Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
Programs catered to helping you reach any career goals you have
Unconditionally inclusive work environment

Fulltime

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Federal Principal Product Support Engineer

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