Federal Principal Product Support Engineer Job at Hewlett Packard Enterprise (Oklahoma City)

Federal Principal Product Support Engineer

Hewlett Packard Enterprise is seeking a master-level Principal Product Support E...

Location

United States , Multiple locations

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in a technical field or equivalent experience demonstrating advanced expertise
US Citizenship with active Secret clearance
Industry-recognized certifications including CompTIA Security+ (or higher, such as CASP or CISSP)
Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect)
10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas
Proven record of resolving deeply technical issues and leading support for federal customers

Job Responsibility

Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies
Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes)
Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues
Develop critical patches and product enhancements
Analyze, identify, and architect solutions for recurring or complex customer issues
Mentor and guide technical support engineers
Work closely with federal customer stakeholders to understand business needs and deliver technical solutions
Define, refine, and continuously improve operational processes for cloud service delivery
Monitor, analyze, and optimize system performance, security, and reliability
Author detailed technical documentation, troubleshooting guides, and process improvements

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Principal Product Support Engineer

Hewlett Packard Enterprise is seeking a master-level Principal Product Support E...

Location

United States , Oklahoma City; Dallas; Houston

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a technical field or equivalent experience demonstrating advanced expertise
US Citizenship with active Secret clearance
Industry-recognized certifications, including CompTIA Security+ (or higher, such as CASP or CISSP)
Cloud certifications (e.g., AWS Certified Solution Architect, Microsoft Azure Solution Architect, Google Professional Cloud Architect)
10+ years of hands-on experience in IT support, cloud architecture, virtualization, or related areas, with a proven record of resolving deeply technical issues and leading support for federal customers

Job Responsibility

Serve as the top-tier escalation point for the most challenging technical issues within HPE Private Cloud and related technologies
Lead in-depth troubleshooting across multi-cloud, virtualization, and infrastructure platforms (AWS, Azure, Google Cloud, VMware ESX, Kubernetes)
Collaborate directly with BU engineering teams and managed services personnel to drive resolution of systemic, high-impact issues and develop critical patches and product enhancements
Analyze, identify, and architect solutions for recurring or complex customer issues, ensuring permanent resolution and knowledge transfer
Demonstrate mastery across all supported platforms, infrastructure, and technologies, acting as the subject matter expert for internal teams and federal customers
Develop and review automated solutions leveraging DevOps principles, CI/CD pipelines, and Infrastructure as Code
Lead compliance efforts for DISA STIGs and other federal standards, ensuring audit readiness and system hardening
Mentor and guide technical support engineers, sharing expertise and ensuring best practices are followed across teams
Work closely with federal customer stakeholders to understand business needs, translate requirements, and deliver innovative technical solutions
Engage regularly with product management, engineering, and BU teams to influence and prioritize product fixes, enhancements, and updates

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion culture
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

HPC Principal Federal Technical Consultant

Principal Consultant to join our High-Performance Computing (HPC) team. In this ...

Location

United States

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience, with at least 3+ in HPC architecture, systems engineering, or large-scale infrastructure design
Advanced degree in Computer Science, Engineering, Physics, or related technical field (or equivalent experience)
Proven ability to design and deliver complex, multi-vendor HPC solutions at scale
Demonstrated ability to independently complete solution implementations and application design deliverables
Must be United States Citizen due to the responsibilities and requirements of the role as this will be supporting a Federal site
Top Secret Clearance, TS/SCI with Full Scope Polygraph (FSP)
Must be willing to travel as the business dictates
Expertise in one or more of the following: parallel computing, MPI/OpenMP, GPU acceleration, workload schedulers (Slurm, Altair PBS Pro, Torque/MOAB, etc.), or large-scale data storage systems (Lustre, GPFS, Ceph)
Experience with Network boot technologies (PXE or gPXE/Etherboot etc)
Storage specific knowledge: LVM, RAID, iSCSI, Disk partitioning (GPT, MBR)

Job Responsibility

Lead the technical implementation design and delivery of world class scale HPC solutions, from requirements gathering to implementation
Provide architectural guidance on compute, storage, networking, and workload management tailored to customer use cases
Configure, deploy, and maintain Linux-based HPC clusters, associated storage, and network infrastructure
Work in close collaboration with customers on finalizing and deploying HPC software applications, hosting platforms, and management systems that enable customer research and production workloads
Provide technical support and troubleshooting for HPC implementation in secure locations
Work on both operational support and strategic HPC projects
actively participate in customer user group environments
Evaluate and implement new tools, middleware, and methodologies to improve operations and service delivery
Ensure compliance with enterprise IT security and technology controls
Act as principal consultant in customer engagements, often leading cross-functional project teams (including customer staff)

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

HPC Principal Federal Technical Consultant

In this role, you will serve as a trusted technical advisor for customers, guidi...

Location

United States

Salary:

115500.00 - 266000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

8+ years of professional experience, with at least 3+ in HPC architecture, systems engineering, or large-scale infrastructure design
advanced degree in Computer Science, Engineering, Physics, or related technical field (or equivalent experience)
proven ability to design and deliver complex, multi-vendor HPC solutions at scale
demonstrated ability to independently complete solution implementations and application design deliverables
must be United States Citizen due to the responsibilities and requirements of the role as this will be supporting a Federal site
Top Secret Clearance, TS/SCI with Full Scope Polygraph (FSP)
must be willing to travel as the business dictates
expertise in one or more of the following: parallel computing, MPI/OpenMP, GPU acceleration, workload schedulers (Slurm, Altair PBS Pro, Torque/MOAB, etc.), or large-scale data storage systems (Lustre, GPFS, Ceph)
experience with Network boot technologies (PXE or gPXE/Etherboot etc)
storage specific knowledge: LVM, RAID, iSCSI, Disk partitioning (GPT, MBR)

Job Responsibility

Lead the technical implementation design and delivery of world-class scale HPC solutions, from requirements gathering to implementation
provide architectural guidance on compute, storage, networking, and workload management tailored to customer use cases
configure, deploy, and maintain Linux-based HPC clusters, associated storage, and network infrastructure
work in close collaboration with customers on finalizing and deploying HPC software applications, hosting platforms, and management systems that enable customer research and production workloads
provide technical support and troubleshooting for HPC implementation in secure locations
work on both operational support and strategic HPC projects
actively participate in customer user group environments
evaluate and implement new tools, middleware, and methodologies to improve operations and service delivery
ensure compliance with enterprise IT security and technology controls
act as principal consultant in customer engagements, often leading cross-functional project teams

What we offer

comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
programs catered to helping employees reach any career goals
inclusive work environment.

Fulltime

New

Principal Product Support Engineer Level 4

HPE is seeking a Principal Product Support Engineer (Level 4) to serve as the pr...

Location

United States , Oklahoma City;Dallas;Houston;Montgomery

Salary:

152000.00 - 349000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

U.S. Citizenship (required without exception)
Active Secret clearance, or demonstrated ability to obtain one (U.S. citizen with clean background)
Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent hands-on experience
10+ years of hands-on experience in infrastructure engineering, systems administration, or technical support — with demonstrated depth in at least three of the following domains: VMware (ESXi, vCenter, vSAN, NSX) and/or KVM/libvirt — both are relevant
KVM experience is highly desired
Kubernetes and containerized workloads (hands-on cluster operations, not solely architectural review)
Linux systems administration and live troubleshooting (Red Hat, Ubuntu, or similar)
Enterprise networking (routing, switching, VLANs, overlay networks, load balancing, firewalls)
Windows Server in hybrid/AD environments
Hybrid or on-premises cloud infrastructure

Job Responsibility

Receiving escalations from on-site Level 1–3 teams, triaging root cause hands-on, and owning the technical path to resolution across the full infrastructure stack
Engaging directly with HPE engineers: writing structured defect reports with reproduction steps, attending engineering triage calls, and validating patches in customer environments before broader rollout
Translating field-observed symptoms into actionable technical requirements for product and engineering teams
Training and enabling a managed services team field engineers who are new to the PCE platform
Monitoring customer environments
triaging alerts and contributing to dashboard and observability improvements
Conducting on-site work at customer locations
Hardening environments to DISA STIG requirements and supporting audit readiness activities
Producing customer-facing incident summaries and internal knowledge base articles after each major resolution
Act as the primary conduit between on-site support teams and HPE BU engineering

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Engineer

The Technical Engineer ensures high customer satisfaction and reduces tech suppo...

Location

United States , Columbia

Salary:

Not provided

Data Processing Solutions

Expiration Date

Until further notice

Requirements

Skills to diagnose and effectively troubleshoot technical issues
Proficiency with information technology regarding both hardware and software, and in depth knowledge of Microsoft server and desktop operating systems
Ability to support virtualization services of VMware and Microsoft Hyper-V
Ability to support the Azure and AWS Cloud Platforms
Self-motivated with the ability to multi-task and adapt quickly to change
Ability to work in a team and communicate effectively
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Understanding of processes within ConnectWise

Job Responsibility

Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages
Support relating to issues relating to technical issues involving Microsoft’s core business applications, as well as virtual environment built on Citrix, Microsoft, and VMware
System documentation to include system reviews, audits and customer alignment
Maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
Maintain specific knowledge of the customer and how IT relates to their business strategy and goals
Participate in creating and maintaining DPS corporate best practices
Administrative documentation to include accurate time and work detail recording
Document internal processes and procedures related to duties and responsibilities
Escalate service or project issues that cannot be completed within agreed service levels
Design and implementation at the network level: WAN and LAN connectivity, routers, firewalls, and security

What we offer

Competitive salary based on experience and qualifications
Excellent benefits
Fun working environment and culture

Fulltime

Staff Engineer

The Staff Engineer provides technical leadership across the Value Stream and Cap...

Location

United Kingdom

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Proven experience in a Senior or Staff Engineer role, ideally within web and mobile application development
Deep expertise in React and NestJS, including server-side rendering, state management, and API development
Experience designing and operating micro frontend (MFE) architectures, including module federation and independently deployed pipelines
Strong background in CI/CD practices, automated testing, and optimised deployment strategies
In-depth knowledge of testing frameworks and strategies across unit, integration, E2E, and non-functional domains
Extensive experience with cloud-native environments—preferably GCP and Azure
Skilled in performance optimisation techniques such as caching, code splitting, lazy loading, and real-user monitoring
Deep understanding of web and mobile security best practices, including OWASP guidelines, secure authentication and authorisation
Experience with containerisation and infrastructure tools such as Docker, Kubernetes, Helm, and Terraform
Familiarity with mobile frameworks such as Ionic Capacitor

Job Responsibility

Provide technical leadership and guidance to engineers across the Value Stream
Mentor engineers within your area of expertise to support their technical growth
Support the Principal Engineer and senior leadership team with technical risk management, strategy, and decision-making
Help shape epics and technical deliverables in alignment with roadmap goals
Own technical dependencies and contribute to planning cycles including Quarterly Alignment, Monthly Value Stream Planning, and Sprint Planning
Contribute to the detailed design, engineering quality, and technical oversight of solutions delivered within the Value Stream
Drive improvements to CI/CD pipelines, automation, testing practices, and secure delivery
Lead on resolving technical constraints, blockers, and integration challenges
Identify and address technical debt, ensuring sustainability and maintainability
Oversee vulnerability management by promoting secure development practices and robust solution design

What we offer

Eligible for up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Flexible Working
Simply Health
Private Health Cover
Critical Illness Cover

Fulltime

Principal Software Engineer

Do you have a passion for large-scale services and working with some of Microsof...

Location

United States , Reston

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position requires successful verification of the stated security clearance to meet federal government customer requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience

Job Responsibility

Demonstrates expertise in distributed systems design, interactions between cloud technology layers and components, common dependencies at scale, and the code that defines infrastructures
Develops an understanding of the code, features, and operations of specific products at scale as required to contribute to incremental improvements in product availability, reliability, efficiency, observability, and/or performance
Researches and maintains an awareness in industry trends, advances in distributed systems and cloud technologies, new tools, and/or processes for maintaining and improving product availability, reliability, efficiency, observability, and/or performance
Leverages technical expertise in large scale distributed systems and specific products, as well as objective insights drawn from analyses of production telemetry data to suggest changes or add-ons to product features or code to improve the availability, reliability, efficiency, observability, and performance of product components or features supported by their team
Develops and tests basic changes to optimize code and improve the observability, reliability and operability of a defined range of platform, system, or product components or features with direction from other engineers
Engages with product engineering teams by participating code/design reviews, regular meetings, on-call rotations and incident responses throughout product development and operations cycles
Independently develops code or scripts that automate the performance of repetitive and easily scalable operations processes (e.g., monitoring, alerting, deploying products and updates) across components and features of products operating at scale
Leverages technical expertise and telemetry analysis across a range of components and/or features to identify patterns and opportunities to implement configuration and data changes for one or more platforms, systems, or products in production using code, tooling, and automation
Identifies opportunities to leverage existing tools and automation to enable product engineering teams to increase the velocity in which they can reliably and safely implement changes in production
Designs, develops, and maintains telemetry pipelines and monitoring tools that detail operations metrics (e.g., availability, reliability, performance, efficiency) of product components and features operating at scale

Fulltime

Federal Principal Product Support Engineer

Hewlett Packard Enterprise

Location:
United States , Oklahoma City ▼
Dallas
Houston
Montgomery

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 09, 2026

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