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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Software Development

Federal Cloud Services Engineer

United States, Multiple Locations Employment contract 105500.00 - 243000.00 USD / Year · Job Posted November 04, 2025
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Job Description

Works with a team to solve technical issues across a broad range of technologies providing Cloud Services solutions for customers. Responsible for monitoring, managing and administering the health, capacity & performance of Cloud Services. Architects and develops tailored solutions through customer contact channels in a hybrid environment.

Job Responsibility

  • Solve technical issues across technologies (Servers, Storage, Network and SAN) providing Cloud Services solutions
  • Apply advanced troubleshooting techniques and solution-oriented approaches
  • Take end-to-end ownership and communication of solutions
  • Monitor, manage and administer health, capacity & performance of Cloud Services
  • Architect and develop tailored solutions
  • Incident & problem resolution
  • Change, performance & capacity management
  • Customer Support and Troubleshooting
  • Technical Guidance
  • Case Management
  • Escalation Management
  • Documentation and Knowledge Base contribution
  • Collaboration with Internal Teams
  • Process Improvement
  • Mentoring and training junior support engineers

Requirements

  • US Citizen
  • Secret Clearance Required
  • Security Plus or higher Security Certification (CISSP, CASP, etc)
  • 6-8 years of hands-on experience in IT systems, cloud services, and technical troubleshooting
  • Expertise in at least two of: Backup and Recovery Solutions (Cohesity, Zerto, VMware DRS), Operating Systems (Linux and Windows), Containerization and Orchestration (OpenShift, Kubernetes, Docker), Automation and Configuration Management (Ansible, Chef, Puppet), Virtualization Technologies (VMware vSAN, vSphere, ESXi, KVM), Cloud Management and Orchestration (Morpheus), IT Service Management (ServiceNow), Networking and Software-Defined Networking (Aruba NSX, Juniper QFX10k)
  • Bachelor's degree preferred or Associate degree holder with 6-8 years experience

Nice to have

  • AWS Certified Solution Architect
  • Microsoft Certified Azure Solution Architect
  • Google Certified Professional Cloud Architect
  • VMware Certified Professional
  • OS Level certifications
  • Experience with storage solutions like Alletra MP
  • Experience with Rancher for orchestration
  • Familiarity with multi-cloud and hybrid-cloud architectures
  • Experience integrating technologies into secure environments following DoD standards
  • Proficiency in scripting languages (Python, PowerShell)
  • Understanding of DevOps principles including CI/CD pipelines
  • Experience with Operating system-level security hardening and compliance frameworks

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion
  • Flexible work arrangements
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
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