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PagerDuty is seeking a Federal Systems Integrator (FSI) Account Executive (AE) to drive strategic growth across top-tier FSIs. In this role, you will partner with major integrators to embed PagerDuty's Operations Cloud into large-scale federal program bids and expand adoption across their portfolios. You will collaborate with senior FSI executives to deliver automated incident response and AIOps solutions that support critical government missions. This is a high-impact opportunity to scale PagerDuty’s public sector presence, close high-value deals, and lead complex cloud sales within the federal ecosystem.
Job Responsibility
Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities
Build and maintain trusted senior relationships through regular in-person engagement and consultative selling
Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning
Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI
Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities
Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework
Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention
Requirements
8+ years of experience in public sector and/or FSI sales, account management, or expansion roles within SaaS or cloud software
Proven success managing a quota in complex, long-cycle federal sales
Demonstrated experience selling to and influencing senior executives at top-tier FSIs
Proficiency with Salesforce (SFDC) for pipeline management and forecasting
Bachelor’s degree or equivalent experience
Nice to have
Expertise applying MEDDICC and Command of the Message (COM) methodologies
Experience managing high-value accounts within the FSI ecosystem
Experience selling within a federal systems integrator (FSI) channel
Strong understanding of the FSI ecosystem and federal procurement cycles, Operations Cloud, or DevOps environments
Strategic thinker with exceptional communication, negotiation, and relationship-building skills
Active TS/SCI level clearance OR ability to obtain and maintain a security clearance
What we offer
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent