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Microsoft 365 continues to experience incredible growth, driven by advanced AI capabilities and industry-leading security solutions. Our mission is to empower organizations with intelligent, secure, and collaborative experiences across the M365 cloud. As part of Microsoft 365 Engineering, the FastTrack team plays a critical role in this vision – helping customers unlock business value and achieve success through Microsoft 365, AI-driven innovation, and robust security technologies. The FastTrack team is seeking a FastTrack Architect (FTA) passionate about accelerating AI adoption and strengthening Microsoft 365 through advanced AI and security solutions. In this role, you will help top enterprise customers deploy and implement innovative strategies that leverage AI and secure cloud technologies to address complex business challenges. You will work closely with Microsoft field sales and delivery teams to deliver transformative outcomes for our customers and continuously enhance our products.
Job Responsibility:
Capture customer intent
Translate it into actionable deployment plans
Deliver secure, AI-driven solutions that maximise business value while mitigating risk
Ensure rapid deployment and adoption of Microsoft 365 services to achieve the highest return on investment for the customer
Engage directly with customer stakeholders at all levels, providing guidance on AI and security strategies
Collaborate with account teams, partners, and subject matter experts to drive successful outcomes
Educate customers at a technical level, demonstrating and proving the value of Microsoft’s AI and security capabilities
Continuously develop your knowledge across Microsoft and competitive cloud technologies
Influence cross-group collaboration, shape value propositions and enablement strategies, and present customer insights in regional review meetings
Requirements:
Experience with leading peer teams and driving best practice sharing
Demonstrate experience driving delivery excellence and ensuring a high standard of Data Quality
Proven ability influencing customer decision making through delivery knowledge/value discussions
Ability to act as a technical lead for peer architects in their area of expertise providing guidance on customer deliverables and architecture
Demonstrate experience leading effective collaboration with sales and product teams to drive customer account growth
Travel up to 50%
Demonstrate experience leading Microsoft 365 deployment efforts with enterprise level customers
Demonstrated working knowledge of Microsoft 365 suite at L300 or higher, with strong focus on M365 Copilot, Chat, Extensibility, Threat Protection, Data Security and Windows 365 is required
Experience working with customer insights to assist with driving product improvements through collaboration with product engineering teams
Nice to have:
Familiarity with cloud, hybrid, and on-premises architectures, as well as certifications in AI and security technologies, is highly desirable
Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
Knowledge of how to work with Microsoft Field teams and Partners in landing the Microsoft 365 platform with customers
5+ years of professional experience as a senior technical resource with regular customer interactions
Bachelor or advanced degree in engineering or computer science or equivalent work experience
Demonstrated working knowledge of Microsoft 365 suite at L300 or higher, with strong focus on M365 Copilot, Chat, Extensibility, Threat Protection, Data Security and Windows 365 is required