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This is a superb opportunity for driven and determined candidates to join the enlightening and intensive 12-week training programme; and progress your career at your speed. Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts.
Job Responsibility:
Living and working on a cruise ship (you could be anywhere in the world!)
Creating an exceptional and memorable retail experience for guests on board
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
Setting an example for your team by acting as a role model
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
Manage store and back office processes including sales reports, appraisals, loss prevention, audits etc
Requirements:
Proven experience as an Assistant Retail Manager or Retail Manager on land or at sea
Motivated in leading a team to achieve and exceed sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong team player who is commercially driven and goal orientated
Strong numeracy and literacy skills
What we offer:
Competitive salary and generous commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand
Guidance, support and development from the onboard Retail Manager and central office team
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