CrawlJobs Logo

Fast Advisor

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Chantilly

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a FAST Advisor to support students and learners with payment-related questions, financial aid guidance, and account resolution in a high-volume service environment. This contract position with permanent potential is ideal for someone who combines strong customer service skills with sound judgment, attention to detail, and the ability to handle sensitive information with care. The person in this role will help create a positive experience by resolving inquiries, coordinating with Financial Aid Advisors, and ensuring each interaction aligns with university policies and service standards.

Job Responsibility:

  • Respond to incoming calls and outreach efforts by identifying each learner’s needs and guiding them toward appropriate next steps based on established policies and procedures
  • Explain payment methods, financing pathways, and related university guidelines so students can make informed decisions about their accounts
  • Partner with Financial Aid Advisors to support daily case activity, share updates, and help move learner issues toward resolution
  • Balance inbound service requests with outbound follow-up communication to manage queue demand and maintain timely support
  • Document interactions, update records accurately, and complete payment processing tasks in accordance with required procedures
  • Participate actively in a team-driven environment by contributing to discussions, coaching conversations, and continuous service improvement efforts
  • Monitor recurring learner concerns, collaborate with support teams to identify root causes, and escalate trends when needed
  • Support collection outreach initiatives by contacting current and former students regarding outstanding balances and encouraging appropriate action
  • Track individual performance against call volume and service goals while using available reporting tools to monitor results and share insights

Requirements:

  • Previous experience in customer service, call center operations, or a learner-facing support role
  • Ability to communicate clearly and professionally by phone and in writing while handling a high volume of inquiries
  • Working knowledge of Microsoft Outlook and Microsoft Excel, along with accurate typing and data entry skills
  • Comfortable using multi-line phone systems and managing several tasks efficiently throughout the workday
  • Strong problem-solving skills with the ability to assess situations, prioritize needs, and recommend practical solutions
  • Ability to handle confidential information responsibly and follow policy-based procedures with consistency
  • Capable of working independently and collaboratively in a fast-paced environment that requires adaptability and accountability
  • Familiarity with financial aid support, payment processes, or higher education service operations is preferred
What we offer:
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Fast Advisor

Customer Service Advisor

We have a fantastic new opportunity for a Customer Service professional to join ...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication and problem solving skills
  • Previous customer service or sales experience
  • Previous experience within a fast paced role
  • Positive attitude with a passion for helping others
Job Responsibility
Job Responsibility
  • Outbound calls to clients to advise of new legislation changes
  • Providing an excellent service to clients and being their main point of contact
  • Assisting with general client queries and problem solving any issues
  • Responding to client emails
  • Building an excellent relationship with clients
  • Working to weekly KPI's
What we offer
What we offer
  • Free gym on site
  • Free PT sessions
  • Fresh fruit every day
  • £75 voucher for your birthday
  • Commission
  • Fulltime
Read More
Arrow Right

Health and Safety Advisor

The Health and Safety Advisor UK will report to the Head of Retail Health & Safe...
Location
Location
United Kingdom , Birchwood, Cheshire
Salary
Salary:
Not provided
betfred.com Logo
Betfred
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as Health & Safety Advisor in a fast-paced environment
  • Knowledgeable and experienced in applying health and safety legislation and regulations
  • Motivated, driven and passionate about improving Health and Safety culture
  • Good communicator with a positive pragmatic problem-solving approach
  • Excellent written and spoken communication skills
  • Accountable, self-motivated with ability to prioritise effectively
  • Experience in conducting training, coaching, and mentoring to develop health and safety knowledge and expertise
  • Analytical with the ability to prepare impactful reports and concise policy documentation
  • Good knowledge of data analysis and risk assessment
  • Willingness to travel on a regular basis with flexibility as and when required
Job Responsibility
Job Responsibility
  • Ensure compliance with all statutory and non-statutory safety responsibilities including the Health and Safety at Work Act (1974) and other relevant legislations as well as the Management of Health and Safety at Work and other relevant regulations
  • Contribute to developing strategies, policies and procedures to minimise workplace hazards
  • Investigate and respond to near miss, incident & accident reports (and identify potential root causes)
  • Safety Management system administration and development (writing and reviewing risk assessments, training and safety policies)
  • Conduct investigations into incidents to establish root cause, and engage accordingly with relevant departments
  • Reporting RIDDORs as appropriate
  • Contribute to development of engaging training packages
  • Keeping up to date with health and safety legislation, regulations and guidance
  • Liaise with local authorities and responding to contact in proactive manner
  • Provide guidance and advice to management and colleagues on health and safety matters
What we offer
What we offer
  • Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more
  • Monthly pension contributions: helping you prepare for your future
  • Enhanced maternity & paternity pay: our Betfred family works to support yours
  • A long-service recognition programme and life milestone rewards
  • A recognition scheme to earn and convert points to spend with over 700 retailers
  • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching
  • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests
  • Access to further training and development opportunities
  • Fulltime
Read More
Arrow Right

Tax Manager

A high-end firm in Chicago is seeking a Tax Manager to join their team. The role...
Location
Location
United States , Chicago
Salary
Salary:
160000.00 - 170000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as tax lead on large multinational companies within the industrial, manufacturing, logistics, and service sectors, preferably
  • Private Equity owned company and M&A experience a plus
  • Experience with tax impacts of acquisitions and dispositions, including transaction cost analysis and purchase price allocation calculations
  • Well-rounded tax technical skills to navigate a complex tax environment, including a deep understanding of partnership tax, US corporate tax (Federal, State & Local) and a working knowledge of international tax
  • Evidence of researching, documenting, and concluding on various technical tax issues
  • Detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment
  • Ability to work with outside advisors
  • Excellent written and verbal communication skills and the ability to communicate tax issues/benefits to stakeholders
  • Demonstrated project management skills
  • Flexible and capable of applying experiences and skills to a broad range of sectors, projects, and functional areas
Job Responsibility
Job Responsibility
  • Supporting portfolio company finance teams with tax reporting and supporting calculations
  • Provide guidance and assistance with technical tax questions and research
  • Understanding the necessary action items and processes needed to accomplish tax benefits
  • Participate in tax due diligence for platform acquisitions, add-on acquisitions and carve outs
  • Monitor transaction tax benefits and tax refunds due after sale of portfolio company
  • Assist coordination of service providers for provisions and compliance
  • Review and summarize purchase agreements for tax deliverables
  • Prepare special tax projects for certain acquisitions
  • Provide technical assistance with new federal and state law changes
  • Assist in coordinating the flow of K-1s for the fund in a timely manner
What we offer
What we offer
  • Medical/Dental
  • 401k
  • Time off
  • Higher bonus structures
  • Work from home flexibility
  • Fast-track career growth opportunity
  • Fulltime
Read More
Arrow Right

Tax Senior Associate

A high-End Investment firm is seeking a Tax Senior Associate. Perks include incl...
Location
Location
United States , Chicago
Salary
Salary:
95000.00 - 115000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • undergraduate degree in accounting from a top-tier educational institution
  • CPA with approximately 4+ years of tax experience
  • tax lead experience on large multinational companies
  • experience with tax impacts of acquisitions and dispositions
  • well-rounded tax technical skills in partnership tax, US corporate tax (Federal, State & Local)
  • working knowledge of international tax
  • experience in researching, documenting, and concluding on various technical tax issues
  • detail oriented, analytical, and able to manage multiple tasks in a fast-paced environment
  • ability to work with outside advisors
  • excellent written and verbal communication skills
Job Responsibility
Job Responsibility
  • Supporting portfolio company finance teams with tax reporting and supporting calculations
  • providing guidance and assistance with technical tax questions and research
  • understanding the necessary action items and processes needed to accomplish benefits including purchase price allocations and tax step-up computations
  • participating in both sell side and buy-side tax due diligence for platform acquisitions, add-on acquisitions and carve outs
  • gathering information, data, legal agreements for service providers
  • monitoring transaction tax benefits and tax refunds
  • assisting coordination of service providers for provisions and compliance
  • reviewing and summarizing purchase agreements for tax deliverables
  • preparing special tax projects for certain acquisitions
  • providing technical assistance with new federal and state law changes
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • Fulltime
Read More
Arrow Right

Senior Technical Account Manager

As a Senior Technical Account Manager (maternity leave coverage - 24 months) you...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
siriusxm.com Logo
SiriusXM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Entrepreneurial, a self-starter
  • Strong organizational, process and analytical skills. Detail-oriented
  • Excellent interpersonal communicator (written and verbal) skills, especially in client services context
  • Deeply interested in the advertising technology industry
  • Capable of establishing a trusting relationship with the client, ultimately becoming a strategic advisor
  • Able to handle work in a fast-paced environment and to work with international teams
  • Open and flexible to execute tasks at every level
  • Applicants must have a good sense of humor and sound judgment
  • Experienced working with remote operations and R&D team a plus
  • Fluency in English (with a second European language a big advantage)
Job Responsibility
Job Responsibility
  • Manage a handful of our most strategic VIP customers, ensuring a ‘customer first’ approach to achieve adoption of AdsWizz tools and growth of our partners digital audio business
  • Be key in the preparation and delivery of VIP customer quarterly business reviews and ensure agreed actions are processed
  • Work with internal teams (support, product, engineering etc.) to ensure your VIP customers voice is heard within the AdsWizz organization
  • Be an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post product delivery
  • Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
  • Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
  • Help facilitate various work streams from both a product and commercial perspective
What we offer
What we offer
  • Casual & friendly working environment with opportunities to impact the company with your ideas and involvement
  • Technology diversity, interesting technical exposure in building the best ad-tech product on the market
  • Quarterly Sales Incentive plan to celebrate personal and company wins
  • Individual training budget to use as you like for skill improvement
  • Sports bonus for activities such as gym, biking, and yoga
  • Meal tickets card for enjoyable lunch breaks
  • Gift cards for special events and holidays
  • Days off for your birthday and special events, to recharge and enjoy your BIG moment
  • Private medical subscription to keep you healthy
  • Private Pension Fund (Pillar III) based on your years of tenure
  • Fulltime
Read More
Arrow Right
New

Fast Advisor

We are looking for a motivated and resourceful FAST Advisor to join our team in ...
Location
Location
United States , Chantilly
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a call center or customer service environment, with a focus on delivering high-quality support
  • Proficiency in Microsoft Outlook, Excel, and typing for data entry tasks
  • Ability to operate a multi-line phone system efficiently and professionally
  • Strong knowledge of university systems, policies, and federal financial aid regulations
  • Exceptional problem-solving skills and the ability to think critically to develop personalized solutions
  • Capability to adapt quickly to a fast-paced, dynamic work environment while maintaining a positive attitude
  • Commitment to maintaining confidentiality and handling sensitive information with care
  • Strong interpersonal skills to foster positive relationships with students, staff, and leadership
Job Responsibility
Job Responsibility
  • Identify and address the needs of callers by providing effective solutions aligned with business processes and university guidelines
  • Guide students and learners through financing options, university policies, and payment methods to support their academic journey
  • Assist Financial Aid Advisors with daily activities to ensure the smooth operation of student support services
  • Handle both inbound and outbound communication to manage queue volumes and maintain service quality
  • Collaborate with colleagues and other departments to foster a supportive and high-performing team environment
  • Maintain accurate and up-to-date documentation in coordination with Financial Aid Advisors to assist the student population
  • Analyze patterns and root causes of issues in partnership with the Financial Aid Support Team to improve learner experiences
  • Meet performance goals related to inbound and outbound calls, ensuring timely and proactive engagement with students
  • Participate in collection campaigns by reaching out to current and former learners to address outstanding balances
  • Process payments, update records, and follow established procedures to maintain accuracy and compliance
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Counsel, Product

Mastercard is looking for an energized, strategic, business-minded product attor...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
mastercard.com Logo
Mastercard
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience supporting product development, product management, or technology-driven environments
  • Solid transactional training and experience (in-house or at an established, reputable law firm), with strong drafting and negotiation skills
  • Ability to operate effectively in an environment with incomplete information, thoughtfully weighing risk and taking a pragmatic approach
  • Business-minded, collaborative, and solutions-oriented approach to problem solving
  • Strong interpersonal skills, with the ability to manage internal client relationships and influence cross-functional stakeholders
  • Able to manage competing priorities in a fast-paced environment with short turnaround times
  • Strong communication skills and comfort expressing a point of view to senior stakeholders
  • Collegial and intellectually curious team member willing to take on additional responsibilities
  • Familiarity with technology, product development, cybersecurity, identity, or fraud-related domains is an advantage
  • Working knowledge of data privacy, cybersecurity, and intellectual property issues preferred
Job Responsibility
Job Responsibility
  • Serve as regional product counsel for SSO offerings in the AP region
  • Support SSO product leads on product design, deployment, regulatory considerations, operational readiness, and go to market strategies
  • Advise on legal, regulatory, reputational, and liability considerations for new and existing SSO products
  • Support handover and transition processes between originating/ global product counsel and AP execution
  • Research and interpret local laws, conduct jurisdictional reviews, and collaborate cross-functionally with subject-matter experts
  • Structure, draft, and negotiate technology related agreements
  • Participate in AP and global SSO governance forums, processes, and workflows
  • Provide early issue spotting and deliver practical, business oriented solutions
  • Act as a strategic partner and trusted advisor to fast moving product and business teams
  • Assist Senior Counsel with various projects relating to legal operations, process improvement, or product enablement
What we offer
What we offer
  • Work on products that impact millions globally
  • Collaborate with diverse teams across regions
  • Be part of a culture that values innovation, inclusion, and growth
  • Access continuous learning and development opportunities to advance your career
  • Fulltime
Read More
Arrow Right

Client Service Specialist

The Client Service Specialist is a frontline member of the Client Service team, ...
Location
Location
United States
Salary
Salary:
59000.00 - 75000.00 USD / Year
xyplanningnetwork.com Logo
XY Planning Network
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years of experience in customer service or operational support
  • 1+ years of experience in financial services
  • Strong attention to detail and pride in producing accurate, high-quality work
  • Clear written and verbal communication skills
  • Comfort working across multiple systems and learning new tools quickly
  • Strong organizational skills and the ability to manage multiple open work items
  • A collaborative mindset and willingness to ask questions, seek feedback, and learn
  • Comfort with both routine work and changing priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Respond to advisor service requests through our ticketing system and phone in a timely, professional manner
  • Own service requests through to completion, ensuring clear communication and proactive follow-up
  • Coordinate with custodians to resolve NIGOs, facilitate fund transfers, and track requests to resolution
  • Accurately complete paperwork, forms, and Docusign envelopes with a high degree of attention to detail
  • Prepare and send client agreements and support advisor onboarding activities, ensuring accuracy, clarity, and timely follow-through
  • Work assigned tickets independently while collaborating with teammates to move shared or related items across the finish line
  • Maintain clear visibility into work status using internal tools and systems
  • Support team success by helping unblock work when priorities shift or capacity is constrained
  • Follow prioritization guidance and service standards set by the Client Service Manager
  • Ensure service work is completed accurately, thoroughly, and in alignment with documented processes
What we offer
What we offer
  • 100%- employer-funded Employee Stock Ownership Plan (ESOP)
  • Unlimited vacation days (minimum of 3 weeks per year)
  • 9 paid holidays
  • 401(k) with match (6% employee, 4.5% employer)
  • 12 weeks paid parental leave
  • Health insurance w/ employer contribution
  • Dental, Vision, Voluntary Life and AD&D, and Accident insurance options
  • Pet insurance availability
  • Health Savings & Flex Spending Accounts available
  • Employer-paid Life and AD&D insurance
  • Fulltime
Read More
Arrow Right