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Are you passionate about creating an exceptional shopping experience? Do you enjoy helping customers feel confident and stylish while keeping the store organized and visually appealing? If so, this role is for you! As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.
Job Responsibility:
Deliver an outstanding shopping experience that builds strong customer relationships and loyalty
Process transactions efficiently and accurately to ensure customers feel valued at checkout
Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment
Use product knowledge and current promotions to drive add-on sales and support store performance
Maintain a clean, organized, and visually appealing sales floor
Support daily store operations to ensure smooth and consistent execution
Requirements:
Experience in retail, sales, or customer service is preferred
Ability to multitask and stay organized in a fast-paced, dynamic environment
Customer-focused mindset with the ability to create a welcoming and engaging experience
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and adapt to changing priorities
Team player with a positive attitude and attention to detail
Passion for fashion: good sense of style and solid knowledge of fashion trends
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability
able to work evenings, weekends and holidays
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet)
What we offer:
Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
Career Advancement: Opportunities for professional growth and career development
Paid Time Off: Flexible days and vacation time to help you balance school, work and personal life
Enjoy up to 70% off on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn