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Family Support Worker

United States, Chicago 25.30 - 37.95 USD / Hour · Job Posted February 20, 2026
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Job Description

Our Family Support Worker is an In-home based position, traveling to families around Chicagoland area to provide intensive home visiting services.

Job Responsibility

  • Provides support work services to families who accept HFI, offering ongoing home visitation services
  • Develops an Individual Family Service Plan for each family, identifying family strengths and needs through collaborative discussions with family
  • Identifies goals for family for parent(s') growth and development as well as for child's overall health and development
  • Reviews IFSP every six months, assessing outcomes of goals and revising goals as necessary to reflect family needs
  • Provides weekly home visits, giving educational materials regarding infant care, safety, parenting, overall health and development of child from HFI curriculum
  • Prepares educational materials that are commensurate with family's language, educational level, and learning style
  • Offers supportive counseling to adolescent parents, linking with appropriate community agencies when needed
  • Promotes positive parent-child interactions
  • Administers Ages and Stages Developmental screenings on child and determined intervals
  • Augments program curriculum to meet individual families' needs
  • Maintains appropriate documentation
  • Keeps written documentation of all client contacts on appropriate forms
  • Enters data, client contacts, case notes, referral information, and baby's medical data into Cornerstone computer system
  • Organizes each client file with appropriate documentation (intake/discharge forms, consents, case notes, home visitation records, developmental screenings, referral data, etc.)
  • Provides case management services to families within target population
  • Identifies medical home for both mother and baby
  • Provides community referrals, offering linkage, advocacy, and/or translation as necessary to ensure access to needed services (WIC, Public Aid, education, recreation, counseling, etc.)
  • Collaborates with hospital departments to ensure family receiving all appropriate and needed services

Requirements

  • Bachelor's degree in human services related field or equivalent (4 years or more in comparable social service position)
  • Interest in working with teen parents and infants/toddlers
  • Interest in providing home-based services
  • Good written and verbal communication skills
  • Good interpersonal skills
  • Ability to learn to learn about and work with community agencies
  • Ability to learn to work with appropriate developmental education materials for infants/toddlers (up to age 5)
  • Bilingual in Spanish/English highly preferred

Nice to have

Bilingual in Spanish/English

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

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