This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We have opportunities to join our experienced and dedicated Family Services Team working within the visitors’ centre at HMP Norwich providing a personal welcome for first-time and returning visitors to help them access the services available to them. HMP Norwich, part of the main HMP Estate. offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same.
Job Responsibility:
Provide a personal welcome for first-time and returning visitors
Help visitors access available services
Effective and efficient running of the Visitor Centre, Tea Bar, Play Area in the Prison Visits Hall
Assist on Family Days to ensure prisoners and their families have a valuable visiting experience
Improve the quality of visits for children, young people and families
Help maintain positive, healthy and supportive family relationships
Running/working in the Tea Bar
Requirements:
Experience of dealing with people in a customer service-based role
Excellent communication and problem-solving skills
Non-judgemental and empathetic work ethic
Experience of working in the catering/hospitality sector
Ability to obtain and retain enhanced security vetting