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As a Higher Level Family Support Worker, you’ll play a vital role in delivering high-quality, targeted early help and safeguarding support to children, young people, and their families. You’ll take ownership of a complex caseload, acting as the lead professional, coordinating multi-agency plans, and delivering evidence-based interventions that create real, measurable change. This is a role for someone who thrives in a fast-paced, multi-disciplinary environment and is passionate about improving outcomes for families.
Job Responsibility:
Act as Lead Practitioner for a caseload of children and families
Complete assessments and develop effective multi-agency support plans
Deliver evidence-based interventions to safeguard and improve outcomes
Work closely with partners across health, education, and social care
Chair and coordinate case planning and review meetings
Maintain accurate, high-quality case records and reports
Take on a specialist/champion area (e.g. domestic abuse, substance misuse, parenting)
Act as a Designated Safeguarding Professional (DSP) within the service
Support and guide junior team members (including GR3 staff)
Engage families through persistent outreach, ensuring their active participation
Contribute to audits, performance data, and service development
Requirements:
Strong experience working with children, young people, and families
A solid understanding of safeguarding, early help, and multi-agency working
Confidence managing complex and demanding caseloads
Excellent communication and relationship-building skills
Experience using assessment tools and delivering structured interventions
The ability to challenge appropriately while maintaining supportive relationships
A commitment to equality, diversity, and inclusion
What we offer:
The opportunity to make a genuine impact in one of the UK’s most dynamic cities
A supportive leadership structure and regular supervision
Ongoing professional development and training opportunities
The chance to specialise and lead in a key practice area
A collaborative, purpose-driven working environment