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Create and manage the research and quality control program. Distribute clinical surveys to patients and retrieve and interpret the data for quality control, marketing and clinical departments.
Job Responsibility:
Create and manage the research and quality control program
Distribute clinical surveys to patients and retrieve and interpret the data for quality control, marketing and clinical departments
Track all the client admissions and discharges
Track the patients’ progress in treatment in order to administer surveys in a timely matter
Serve as a point person for outside agencies regarding progress and overall performance and success
Prepare results for presentations for internal and external purposes
Send follow up surveys information at the necessary duration of treatment
Ensure all necessary paperwork is completed accurately and flag any error or alarming information to the proper sources
Ensure that treatment teams have provided the proper consents and documentation- follow up with teams if necessary
Collect data and process results in SPSS system and RedCap
Participate in continued education to keep abreast of clinical and technical information related to position
Create and establish measures used towards identified populations in collaboration with medical and executive leadership
Coordinate and organize data for any collaboration on research or publication projects
Run and analyze outcomes and satisfaction data to present to leadership
Collaborate with leadership to effectively utilize data to inform performance improvement initiatives
Create and disseminate any forms or agreements that outline the use and specification of data
Assist in the coordination of alumni relations activities and communications
Establish a relationship to serve as point person for discharged patients’ communications and feedback
Organize and lead all community support and alumni support groups
Demonstrate commitment to advancing professional skills and development through attendance of internal and external training
Demonstrate professional conduct, concern, respect and compassion toward all patients, families, co-workers and the public as a representative of McCallum Place
Perform other functions and tasks as assigned
Requirements:
Bachelor’s degree
Valid driver’s license
Minimum three months experience working with individuals in marketing/business development position