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We are looking for a dedicated Family Services Specialist to join our team in Newport News, Virginia. In this long-term contract position, you will provide essential social work services to families, ensuring their access to critical resources such as food, shelter, and clothing. This role requires strong case management skills and the ability to collaborate with individuals and community partners to enhance their well-being.
Job Responsibility:
Conduct comprehensive assessments to identify family needs and recommend appropriate services
Manage case files effectively, maintaining accurate documentation and timely updates
Provide guidance to clients regarding personal safety, housing options, and access to essential resources
Facilitate referrals to community programs and services that address clients' specific needs
Collaborate with colleagues and external organizations to ensure coordinated care for families
Perform follow-up activities to monitor progress and address any ongoing concerns
Offer support to seniors and adults with disabilities, ensuring their access to necessary services
Utilize Word and other software tools to create reports and manage records
Operate office equipment, including copiers and scanners, to support administrative tasks
Communicate effectively with clients, families, and team members to provide exceptional customer service
Requirements:
Minimum of 1 year of experience in case management or social work
Proficiency in conducting assessments and documenting findings accurately
Strong customer service skills with the ability to engage effectively with diverse populations
Excellent oral and written communication abilities
Demonstrated critical thinking and time management skills
Familiarity with community resources and their application to client needs
Competency in operating office equipment such as copiers and scanners
Proficiency in Word and other related software programs
What we offer:
medical, vision, dental, and life and disability insurance