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Family Services Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Newport News

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a dedicated Family Services Specialist to join our team in Newport News, Virginia. In this long-term contract position, you will provide essential social work services to families, ensuring their access to critical resources such as food, shelter, and clothing. This role requires strong case management skills and the ability to collaborate with individuals and community partners to enhance their well-being.

Job Responsibility:

  • Conduct comprehensive assessments to identify family needs and recommend appropriate services
  • Manage case files effectively, maintaining accurate documentation and timely updates
  • Provide guidance to clients regarding personal safety, housing options, and access to essential resources
  • Facilitate referrals to community programs and services that address clients' specific needs
  • Collaborate with colleagues and external organizations to ensure coordinated care for families
  • Perform follow-up activities to monitor progress and address any ongoing concerns
  • Offer support to seniors and adults with disabilities, ensuring their access to necessary services
  • Utilize Word and other software tools to create reports and manage records
  • Operate office equipment, including copiers and scanners, to support administrative tasks
  • Communicate effectively with clients, families, and team members to provide exceptional customer service

Requirements:

  • Minimum of 1 year of experience in case management or social work
  • Proficiency in conducting assessments and documenting findings accurately
  • Strong customer service skills with the ability to engage effectively with diverse populations
  • Excellent oral and written communication abilities
  • Demonstrated critical thinking and time management skills
  • Familiarity with community resources and their application to client needs
  • Competency in operating office equipment such as copiers and scanners
  • Proficiency in Word and other related software programs
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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