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Family Partner - Adult Community Clinical Services

United States, Braintree · Job Posted December 21, 2025

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Job Description

The Adult Community Clinical Services (ACCS) Family Partner works to provide information, support, assistance, and advocacy for recipients, and/or caregivers/family members of ACCS clients. Provides feedback and perspective on the mental health system relative to the impact and effectiveness of the services provided. In addition, provides counseling and support, drawing on common experiences as a peer and/or family partner, to validate client’s experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.

Job Responsibility

  • Provide information, support, assistance, and advocacy for recipients, and/or caregivers/family members of ACCS clients
  • Provide feedback and perspective on the mental health system
  • Provide counseling and support, drawing on common experiences as a peer and/or family partner
  • Provide expertise and consultation from a mental health/substance use consumer perspective
  • Collaborate with the team to promote a team culture that respects client point of view
  • Assist clients in identifying, understanding, and combating stigma
  • Assist other team members to identify and understand culture-wide stigma
  • Increase awareness of and support client participation in consumer self-help programs
  • Serve as the liaison between the team and consumer-run programs
  • Organize and lead individual and group social and recreational activities

Requirements

  • Current or previous experience as a family member/caregiver of someone currently/formerly receiving mental health services
  • High School Diploma required
  • Valid driver’s license and access to personal vehicle required
  • Bilingual skills and/or experience with multicultural populations preferred
  • One-year experience in an acute mental health setting preferred
  • Must demonstrate the following characteristics: flexible, team player, ability to grow and learn in the position, ability to provide support and quality care to well-being of individuals served
  • Must be able to work with minimal supervision

Nice to have

  • Peer Specialist Certification
  • Bilingual skills and/or experience with multicultural populations
  • One-year experience in an acute mental health setting

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