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Family Medicine Lead Medical Assistant

United States, Norwell 24.39 - 32.83 USD / Hour · Job Posted March 10, 2026
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Job Description

The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.

Job Responsibility

  • Demonstrates competency and professional responsibility in the medical assistant role
  • Complies with personnel policies
  • Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs
  • Assists in yearly evaluations (gives feedback, helps with chart reviews)
  • Precepts new employees
  • Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies)
  • Bring issues, questions, or concerns to nursing supervisor
  • Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed
  • Attends workflow meetings as needed
  • Performs 3-5 quarterly chart reviews on each MA
  • Manages daily MA scheduled related to sick calls or rearrangements as necessary
  • Holds monthly MA meeting to inform of policy/workflow changes and updates
  • Facilitates new hire training for Glooko
  • CGMs
  • autoclave and sonic
  • floor duties and how to perform them

Requirements

  • High School Diploma or equivalent
  • Completion of certified medical assistant program required
  • Minimum 1-2 years as a Lead Medical Assistant
  • BLS - Basic Life Support
  • Medical Assistant Certification required
  • Knowledge of examination, diagnostic and treatment room procedures
  • Knowledge of common safety hazards and precaution to establish safe work environment
  • Skilled in assisting with a variety of treatments and medications as directed
  • Skilled in taking vital signs
  • Extensive knowledge of medical terminology, anatomy, physiology and English grammar
  • Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system
  • Excellent organizational skills
  • Skilled in establishing and maintaining effective working relationships with patients, medical and other staff
  • Ability to maintain quality control standards
  • Ability to react calmly and effectively in emergency situations
  • Ability to read, understand and respond to detailed oral and written instructions
  • Ability to communicate clearly
  • Able to both lead and take direction
  • Mon - Fri variable hours, one weekend shift per month, one holiday per year, one flu clinic every fall

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