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The Lead Medical Assistant is required to perform all duties of the Medical Assistant and functions as the resource person. Also, the lead MA acts as a liaison between management and staff.
Job Responsibility:
Demonstrates competency and professional responsibility in the medical assistant role
Complies with personnel policies
Assist with weekly MA schedules, reorganize as needed on a daily basis for call outs
Assists in yearly evaluations (gives feedback, helps with chart reviews)
Precepts new employees
Review and explain new workflows to all MA staff (continue to monitor staff on newly implemented workflows/policies)
Bring issues, questions, or concerns to nursing supervisor
Attends 75% of scheduled staff meetings, including super user, DM/HTN and others as needed
Attends workflow meetings as needed
Performs 3-5 quarterly chart reviews on each MA
Manages daily MA scheduled related to sick calls or rearrangements as necessary
Holds monthly MA meeting to inform of policy/workflow changes and updates
Facilitates new hire training for Glooko
CGMs
autoclave and sonic
floor duties and how to perform them
Requirements:
High School Diploma or equivalent
Completion of certified medical assistant program required
Minimum 1-2 years as a Lead Medical Assistant
BLS - Basic Life Support
Medical Assistant Certification required
Knowledge of examination, diagnostic and treatment room procedures
Knowledge of common safety hazards and precaution to establish safe work environment
Skilled in assisting with a variety of treatments and medications as directed
Skilled in taking vital signs
Extensive knowledge of medical terminology, anatomy, physiology and English grammar
Excellent keyboard and computer skills, including electronic medical records, patient registration/billing system
Excellent organizational skills
Skilled in establishing and maintaining effective working relationships with patients, medical and other staff
Ability to maintain quality control standards
Ability to react calmly and effectively in emergency situations
Ability to read, understand and respond to detailed oral and written instructions
Ability to communicate clearly
Able to both lead and take direction
Mon - Fri variable hours, one weekend shift per month, one holiday per year, one flu clinic every fall