CrawlJobs Logo

Family Liaison Officer

https://www.hammond.com.au/ Logo

HammondCare

Location Icon

Location:
Australia , Daw Park

Category Icon
Category:
Health and Beauty

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

A rewarding opportunity to be involved in a Dementia Centre initiative looking to support people living with dementia who are transitioning from hospital settings back to their homes or into residential care. This role offers the chance for professional growth and exposure to a new project, making it a perfect fit for those looking to advance their career.

Job Responsibility:

  • Contribute to assessing clients’ needs, abilities or behaviour using a variety of methods including validated assessments, semi-structured interviews with key support network, and direct observation of behaviour as needed
  • Build rapport and a working relationship with families/representatives participating in the program
  • Facilitate conversation between families/representatives, Hospital Staff and aged care staff, during the pre and post placement phase
  • Exploring and understanding opportunities and challenges around the transition and placement of someone living with dementia
  • Support families and manage expectations around placement of someone living with dementia
  • Participate in family and case conferences
  • Providing emotional support and practical advice for families in relation to obtaining a placement and supporting the person living with dementia to transition out of hospital
  • Collection of data sets to aid in better understanding what is needed for successful placement of someone living with dementia

Requirements:

  • Social Worker or registered Psychologist experience essential
  • Strong experience and knowledge in dementia care and mental health for older persons
  • High level of communication and interpersonal skills to lead and influence
  • Excellent problem solving and decision-making skills
  • Excellent written and verbal communication skills
  • Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
  • A current Australian drivers licence and willingness to travel intrastate and interstate
What we offer:
  • Market leading remuneration
  • Salary packaging
  • $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
  • Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
  • Additional training & career development opportunities
  • Leave benefits – purchased additional annual leave
  • Reward and Recognition Program
  • Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family
  • Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages
  • Exclusive discounts at MyCar
  • Servicing, Brakes, Repairs, and Tyre Care Plans
  • Exclusive commercial discounts for JB HI-FI and The Good Guys

Additional Information:

Job Posted:
July 28, 2025

Expiration:
July 31, 2028

Employment Type:
Parttime
Work Type:
Hybrid work
Icon
HammondCare - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Family Liaison Officer

Family Liaison Officer

A rewarding opportunity to be involved in a Dementia Centre initiative looking t...
Location
Location
Australia , Cardiff
Salary
Salary:
Not provided
https://www.hammond.com.au/ Logo
HammondCare
Expiration Date
July 31, 2028
Flip Icon
Requirements
Requirements
  • Social Worker or registered Psychologist experience essential
  • Strong experience and knowledge in dementia care and mental health for older persons
  • High level of communication and interpersonal skills to lead and influence
  • Excellent problem solving and decision-making skills
  • Excellent written and verbal communication skills
  • Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
  • A current Australian drivers licence and willingness to travel intrastate and interstate
Job Responsibility
Job Responsibility
  • Contribute to assessing clients’ needs, abilities or behaviour using a variety of methods including validated assessments, semi-structured interviews with key support network, and direct observation of behaviour as needed
  • Build rapport and a working relationship with families/representatives participating in the program
  • Facilitate conversation between families/representatives, Hospital Staff and aged care staff, during the pre and post placement phase
  • Exploring and understanding opportunities and challenges around the transition and placement of someone living with dementia
  • Support families and manage expectations around placement of someone living with dementia
  • Participate in family and case conferences
  • Providing emotional support and practical advice for families in relation to obtaining a placement and supporting the person living with dementia to transition out of hospital
  • Collection of data sets to aid in better understanding what is needed for successful placement of someone living with dementia
What we offer
What we offer
  • Market leading remuneration
  • Salary packaging
  • $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
  • Flexible hybrid work arrangements in a friendly workplace with an emphasis on work life balance
  • Additional training & career development opportunities
  • Leave benefits – purchased additional annual leave
  • Reward and Recognition Program
  • Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family
  • Free independent and confidential counselling sessions and free wellbeing resources and webinars available through our Employee Assistance Program in multiple languages
  • Exclusive discounts at MyCar
  • Fulltime
Read More
Arrow Right

Helpdesk Senior Associate - ITIL

The Helpdesk Senior Associate - ITIL is responsible for providing technical supp...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally University education, preferably technical degree, or Microsoft certifications
  • Awareness of Microsoft Operating Systems local and Office (Office and Remote) administration and Microsoft Office family applications
  • Experience of providing Office (Office and Remote) IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Excellent communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
  • Experience working on Microsoft Operating Systems local & Office (Office and Remote) administration and Microsoft Office family applications is a plus
  • Experience of providing Office (Office and Remote) IT support
  • Excellent communication and customer service skills
Job Responsibility
Job Responsibility
  • Answers the customers' contacts via agreed channels and record reported issues
  • Identifies issues, apply fixes and investigate root causes using processes & industry knowledge
  • Provides technical guidance in activities associated with identifying, prioritizing and resolving problems by telephone and e-mail
  • Screens, refers, and diagnoses internal inquiries and work requests relating to PC maintenance
  • Acts as coach & an escalation point for less experienced colleagues
  • Manages customer interactions & records reported issues in the ITSM
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Comprehensive, locally competitive benefits package
  • Company culture focused on the employee wellbeing
  • Opportunity to grow a career in Monitoring/Infrastructure
  • Learning & Development platforms
  • Fulltime
Read More
Arrow Right

Trust Officer

This Trust Officer position is a great opportunity for someone who has a couple ...
Location
Location
United States , Reno
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree from an accredited university
  • Minimum 5 years trust administration experience
  • Proficiency in Word, Adobe, Outlook, Excel and other key office communication technology
  • Self-starter who exercises good judgement, is able to prioritize, and can work independently
  • Evidence of highly developed communication skills with the ability to explain complex and technical information in verbal or written formats to a variety of audiences
  • Evidence of flexibility and ability to adapt to changing priorities and ability to multi-task
  • Demonstrated attention to detail and accuracy
  • Must be highly confidential and display strong judgment. Experience handling sensitive and/or confidential financial information and maintaining ongoing confidentiality
  • Previous experience in a trust company, family office setting or with high net worth clients
Job Responsibility
Job Responsibility
  • Assist with the day-to-day operations of the Company, including all state, local and regulatory filings
  • Act as a resource for beneficiary requests and inquiries
  • work with the affiliated family office, serve as a liaison between the beneficiaries and the Company for all matters relating to trusts or other accounts for which the Company is acting as a fiduciary
  • Collaborate with other colleagues and service providers, as needed
  • Manage the Company’s distribution request process and related documentation and record keeping
  • Assist with internal compliance and proper documentation requirements, consistent with internal fiduciary policies and procedures regarding new accounts, existing accounts, discretionary actions, investment decisions, and all other policies, procedures, and guidelines
  • Perform annual review of each account for which the Company is acting as a fiduciary to ensure compliance with governing documents, internal policies and procedures, and applicable state laws
  • Attend and assist in the preparation of committee meetings, as well as periodic individual meetings with beneficiaries
  • Coordinate responses to regulatory requests and audits from the Nevada Financial Institutions Division
  • Manage trust records and files in accordance with fiduciary standards
What we offer
What we offer
  • competitive compensation and benefits package
  • flexible work environment
  • tremendous opportunity for professional development
  • limited travel, quarterly
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Service Desk Senior Representative

The Service Desk Senior Representative advises and assists users over the phone/...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University education, preferably technical degree, or Microsoft certifications
  • Awareness of Microsoft Operating Systems local and Office (Office and Remote) administration and Microsoft Office family applications
  • Experience of providing Office (Office and Remote) IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Good communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
Job Responsibility
Job Responsibility
  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Comprehensive, locally competitive benefits package
  • Working for a top 5 company in the industry worldwide
  • Company culture focused on the employee wellbeing
  • The opportunity to grow a career in Monitoring/Infrastructure Learning & Development platform
Read More
Arrow Right
New

Helpdesk Associate - ITIL

The Helpdesk Associate role at NTT DATA involves providing technical support to ...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally University education, preferably technical degree, or Microsoft certifications
  • Awareness of Microsoft Operating Systems local and Office (Office and Remote) administration and Microsoft Office family applications
  • Experience of providing Office (Office and Remote) IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Good communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
Job Responsibility
Job Responsibility
  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Comprehensive, locally competitive benefits package
  • Working for a top 5 company in the industry worldwide
  • Company culture focused on the employee wellbeing
  • The opportunity to grow a career in Monitoring/Infrastructure Learning & Development platforms
  • Fulltime
Read More
Arrow Right
New

Helpdesk Associate

The Service Desk Associate advises and assists users over the phone/chat/email i...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Awareness of Microsoft Operating Systems local and Office (Office and Remote) administration and Microsoft Office family applications
  • Experience of providing Office (Office and Remote) IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Good communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
Job Responsibility
Job Responsibility
  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Comprehensive, locally competitive benefits package
  • Working for a top 5 company in the industry worldwide
  • Company culture focused on employee wellbeing
  • Opportunity to grow a career in Monitoring/Infrastructure Learning & Development platforms
  • Fulltime
Read More
Arrow Right
New

Helpdesk Associate - ITIL

The Service Desk Associate advises and assists users over the phone/chat/email i...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally University education, preferably technical degree, or Microsoft certifications
  • Awareness of Microsoft Operating Systems local and Office administration and Microsoft Office family applications
  • Experience of providing Office IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Good communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
Job Responsibility
Job Responsibility
  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Comprehensive, locally competitive benefits package
  • Working for a top 5 company in the industry worldwide
  • Company culture focused on the employee wellbeing
  • The opportunity to grow a career in Monitoring/Infrastructure
  • Learning & Development platforms
  • Fulltime
Read More
Arrow Right
New

Helpdesk Senior Associate - ITSM

The Service Desk Senior Associate advises and assists users over the phone/chat/...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ideally University education, preferably technical degree, or Microsoft certifications
  • Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications
  • Experience of providing Hybrid (Office and Remote) IT support is an advantage
  • Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills
  • Excellent communication and customer service skills
  • Fluency in English language
  • Flexibility to work shifts if required
Job Responsibility
Job Responsibility
  • Manages customer interactions & records reported issues in the ITSM
  • Identifies issues, apply fixes and investigate root causes using internal instructions
  • Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
  • Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
  • Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner
What we offer
What we offer
  • Competitive Salary & Benefits
  • Fulltime
Read More
Arrow Right