Family & House Manager

• Oversee day-to-day operations of the New Forest property, ensuring its always guest-ready and beautifully presented
• Prepare the property for the family’s arrival each weekend, including bedroom resets, restocking, fire preparation, and personalised touches
• Manage and coordinate household staff (housekeeper twice weekly, local cook)
• Coordinate property maintenance schedules, service contracts, and specialist care
• Maintain detailed inventories of household items, consumables, linens, and supplies
• Manage household accounts, utilities, invoices, and expense tracking
• Source and introduce high-quality local products and services
• Coordinate with full time grounds manager and part-time gardener
• Liaise with contractors overseeing ongoing work post-renovations and landscaping projects
• Coordinate with the London-based team to ensure smooth transition of family, dog, and goods
• Provide warm, nurturing support to the twin girls, helping them settle into the local area and feel at home. Act as a trusted, supportive presence – offering guidance, consistency, and mentorship
• Assist with their routines, activities, and integration into the New Forest community
• Transport the girls to/from sporting, shopping, and other activities as needed
• Assist with managing the family calendar, appointments, and scheduling
• Organise seasonal preparations and festive celebrations
• Source and book bespoke activities and experiences aligned with family interests (sailing, wellness, sport, creative workshops)
• Manage sailing equipment, club memberships, and sports kit
• Arrange grooming and vet care for small family dog
• Manage wardrobe organisation and seasonal rotations for the family
• Coordinate specialist cleaning, tailoring, and replenishment
• Source and oversee personal service providers (trainers, therapists, stylists, coaches)
• Plan and deliver private gatherings and dinner parties from concept to execution
• Source local suppliers, floristry, catering, and entertainment
• Create guest guides and curate personalised hosting experiences
• Organise gifting and keepsakes for family and staff

• Proven experience in house management or a similar high-calibre role
• Excellent organisational and project management skills
• Confident liaising with contractors, suppliers, and service providers
• Warm, empathetic approach with teenagers – able to build trust and rapport
• Strong communication and interpersonal skills
• Valid UK driving licence
• Flexibility with scheduling (weekend/weekday rotation)
• Comfortable working independently and as part of a small team

• Background in hospitality, luxury service, or private household management
• Experience with project coordination
• Knowledge of sailing or water sports
• Familiarity with the New Forest area and local services

Work vehicle provided