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Family Help Supervisor Lead. Inspire. Make a Lasting Difference. Are you an experienced leader in children's services who is passionate about improving outcomes for children, young people, and families? Do you thrive in a fast-paced environment where safeguarding, early intervention, and high-quality support are at the heart of everything you do? We are seeking a dedicated Family Help Supervisor to join our Early Help Service and play a key role in leading frontline practitioners, driving excellence in practice, and supporting vulnerable children and families to achieve positive and sustainable change. The Role As a Family Help Supervisor, you will support the Team Manager in delivering a high-performing service that provides effective early intervention and family support. You will oversee and supervise a team of Family Help Workers, Team Around the Family Practitioners, and Early Years Practitioners, ensuring the highest standards of safeguarding, risk management, and evidence-based practice. You will provide reflective supervision, mentor and develop staff, manage complex cases, and work collaboratively with partner agencies to reduce risk and improve outcomes for children, young people, and families. This is an exciting opportunity for an experienced practitioner looking to take the next step in leadership or an established supervisor seeking a rewarding challenge within a progressive and supportive service.
Job Responsibility
Support the Team Manager in the operational delivery of Family Help services
Provide direct supervision, coaching, mentoring, and case oversight to practitioners
Lead on safeguarding, risk management, and complex decision-making
Ensure effective delivery of Child in Need, Child Protection, Team Around the Family, Youth Justice, and Early Help plans
Promote high-quality, evidence-based interventions and family support programmes
Monitor performance, quality standards, and compliance through robust quality assurance processes
Develop and maintain strong multi-agency partnerships across the family help system
Deputise for the Team Manager when required
Lead service improvement initiatives and contribute to organisational transformation and innovation
Manage workloads effectively to ensure timely and impactful support for children and families
Requirements
A relevant professional qualification such as Social Work, Youth Work, Education, Health, Youth Justice, or equivalent
Significant experience within children's services, family support, early help, safeguarding, or youth justice settings
At least 2 years' experience in a supervisory, management, or senior practitioner role
Strong knowledge of legislation, policy, and best practice relating to children, young people, and families
Experience managing complex safeguarding and risk-related cases
Excellent skills in supervision, coaching, and developing practitioners
Experience analysing performance data and driving service improvement
Outstanding communication and partnership-working skills
A passion for early intervention and supporting families to create lasting change