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Family Help Practitioner – First Response Service (Children’s Services)
Service Care Solutions
Location:
United Kingdom , Stretford
Category:
-
Contract Type:
Not provided
Salary:
18.22 GBP / Hour
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Job offer has expired
Job Description:
We are seeking a dedicated and compassionate Family Help Practitioner to join Trafford’s First Response Service within Children’s Services. This is a vital frontline role within a developing Family Help model, designed to ensure families receive the right support, at the right time, from the right professionals. You will work intensively with families experiencing complex needs, providing targeted support through a multi-agency, strength-based and restorative approach. Your work will directly contribute to improving outcomes for children, young people, and their families, helping to prevent escalation into statutory services wherever possible.
Job Responsibility:
Undertake holistic assessments of need and coordinate tailored, multi-agency support packages for families
Assess risk and contribute to the development of effective family plans
Manage a caseload of families with complex needs, delivering evidence-based interventions
Build trusting, respectful relationships with families using a restorative practice approach
Work directly with children and families in their homes and community settings
Ensure the voice of the child is central to all assessments and planning
Develop and review Family Help Plans, focusing on sustainable positive change
Identify barriers to engagement and support families to overcome them
Work collaboratively with partner agencies to deliver coordinated support
Maintain accurate, timely case records using electronic systems
Support the wider Team Leader in delivering the Family Help model effectively
Requirements:
Level 3 qualification in a relevant field (e.g. Health, Social Care, Youth Work, Education, Early Years, Mental Health)
Level 2 Safeguarding Adults and Children
Commitment to ongoing professional development
Experience using assessment and risk tools (e.g. GCP2, CSE/CCE tools, DASH)
Understanding of safeguarding, child development, and Early Help principles
Knowledge of Adverse Childhood Experiences and key risk factors (domestic abuse, substance misuse, mental health)
Experience working in multi-agency environments
Awareness of GDPR and case management systems
Understanding of diversity, inclusion, and the impact of inequality
Strong communication skills (written and verbal)
Ability to build trusted relationships with families and professionals
Excellent assessment, analytical, and problem-solving skills
Strong organisation and time management in a busy environment
Ability to work independently, including lone working
Competent IT skills (Microsoft 365 and case recording systems)
Resilient, proactive, and solution-focused approach
Enhanced DBS check required
Full driving licence and access to a vehicle essential
Flexible working, including duty rota participation and occasional out-of-hours work