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Family Enrolment Specialist

United Kingdom Employment contract 28000.00 GBP / Year · Job Posted March 14, 2026
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Job Description

Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference. Kindred is a growing family of inspiring nurseries and preschools, known for our warm, home-from-home environments. Through meaningful moments and rich opportunities, we support children to grow and thrive throughout their early years. Our Support Team plays a vital role in shaping Kindred’s success — supporting nurseries, driving growth, and making a difference in children’s lives. If you’re passionate about people, engagement, and making an impact, this could be the role for you. As a Family Enrolment Specialist, you will support occupancy growth across our nurseries by delivering high-quality sales, marketing, and engagement activity. Working closely with the Occupancy Manager, Marketing Team, and nursery teams, you’ll help drive enquiries, improve conversion, and support nurseries to meet their occupancy targets. This role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work.

Job Responsibility

  • Supporting the Occupancy Manager and Marketing Team to deliver local marketing and sales campaigns that generate qualified enquiries
  • Travelling to nurseries to provide in-person coaching and support across the full family conversion journey
  • Supporting priority nurseries through targeted action plans to improve occupancy outcomes
  • Working across multiple nurseries to ensure consistent occupancy processes
  • Sharing insights, updates, and best practice with nursery teams
  • Leading local community awareness initiatives to promote nursery services and brand visibility
  • Supporting marketing events, open days, and family engagement activities
  • Delivering and supporting training on sales, conversion, and marketing best practice
  • Contributing to team strategy, planning, and continuous improvement
  • Working proactively and independently while keeping your line manager informed
  • Demonstrating Kindred’s values in everything you do

Requirements

  • Experience coordinating B2C sales and marketing activity
  • Strong organisational skills with excellent attention to detail
  • Confident communication skills, written and verbal
  • Ability to manage workload, meet deadlines, and work under pressure
  • Understanding of confidentiality and data protection
  • Confident using MS Office, CRMs, project management tools, and social media

Nice to have

Experience within the childcare or education sector

What we offer

  • 50% childcare discount
  • Birthday Off
  • Pension
  • 6 fully paid sick days
  • Cashback Healthcare Plan
  • Retail Discounts
  • Recognition & Reward
  • 24/7 Virtual GP Access
  • 24/7 Counselling Support
  • Discounted gym Membership
  • Personal Financial Advisor Access
  • Pension Discovery
  • Learning platform Access
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