Family Connections Worker

• Supervising visits between parents and children who are not currently living together due to protection concerns
• Interviewing, preparing family histories, assessing problems, and outlining services provided by Family Connections
• Developing and implementing supportive interventions to assist in determining goals and the means of attaining them
• Planning, preparing, and conducting individual sessions with clients
• Providing life skills and positive parenting training
• Teaching clients effective social and interpersonal skills through tasks of daily living and social activities
• Connecting clients to resources in the community
• Reporting and discussing case planning and concerns to the Ministry of Children and Family Development (MCFD) staff
• Maintaining a thorough knowledge of community resources for clients to access
• Providing liaison, education and advocacy to other professionals, other agencies and the community as required

• Degree in the human services field and related experience
• Direct program delivery experience in the community social services sector with a demonstrated working knowledge of government and community-based programs and related provincial and community support systems
• Strong organizational and time management skills
• able to balance and manage competing projects and priorities and prioritize workload to respond to changing conditions and deadlines
• Strong skills with Microsoft Office 365, including Word, Excel, Outlook, and ability to use various database programs
• Skills in using virtual meeting platforms including Microsoft Teams
• Ability to navigate challenging conversations and sensitive topics
• Ability to work in a stressful environment, dealing with clients in crisis situations. It is important to know when to seek support from supervisors or co-workers
• Knowledge and ability to handle crisis situations and de-escalate
• Ability to maintain discretion and work with a high level of privacy and confidentiality
• Skills at communicating and presenting information to a variety of audiences in a clear, concise, and effective way for the purposes of report writing, facilitating meetings, group sessions, and networking
• Knowledge of effective coaching, mentorship and relationship building practices
• Personal maturity, sound judgment, self-motivation, empathy, and strong interpersonal skills
• Ability to work effectively independently and with other program staff, therapists, social workers, and other related staff
• Ability to supervise and document visits between parents and children who are in the care of the Ministry of Children and Family Development
• Ability to work flexible work hours to meet family's availability (evenings and weekends)
• Ability to have direct, in-person contact with on-site staff and clients
• adherence to health and safety protocols is required
• Ability to work with challenging behaviours- sometimes aggressive, with clients with complex needs
• Valid BC Driver's License with clean Driver's Abstract and use of a personal reliable vehicle
• A valid First Aid certificate is a condition of employment
• A satisfactory Criminal Records Check is a condition of employment
• Must be legally entitled to work in Canada

Fluency in both English and Punjabi is an asset

• Three weeks pro-rated vacation in your first year
• four weeks in your second year
• Three pro-rated wellness days per year
• Pro-rated sick leave days per year
• Opportunity to exchange a statutory holiday for a cultural day celebration
• A great benefits plan including extended health and dental
• you choose your plan
• A pension plan: Archway meets your contribution
• Employee and Family Assistance Program
• Access to online wellness resources including newsletters, physical health videos, and wellness events
• Free use of Archway's wellness equipment
• Great in-house training opportunities
• Business insurance and associated mileage costs for program-related driving is covered by Archway
• Rewarding work in a positive and supportive environment
• Work/Life balance