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Family Caseworker

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Victim Support

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Location:
United Kingdom , Thames Valley (covering North Oxfordshire, Buckinghamshire, Berkshire, Hampshire)

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Category:
-

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Contract Type:
Not provided

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Salary:

28611.00 GBP / Year

Job Description:

We have an exciting opportunity for a Family Caseworker to join the Homicide team in Thames Valley, working 37.5 hours a week. This post will cover the north of the Thames Valley- predominantly covering North Oxfordshire and Buckinghamshire and due to the requirements of the role you should reside in one of these areas. As a Family Caseworker you will be joining a passionate and committed team who provide a high quality and bespoke support to our service users. We pride ourselves on delivering exceptional trauma informed advocacy and support. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience. You will be based in the South Thames Valley, with a primary focus on Berkshire but will also be required at times to cover Buckinghamshire, Oxfordshire and Hampshire. The role is home based, but with the expectation to travel within these specified regions as well as a requirement for occasional travel outside of these specified regions.

Job Responsibility:

  • Managing own complex caseload to the highest quality standards
  • Providing high quality and bespoke support to service users
  • Delivering exceptional trauma informed advocacy and support
  • Travel within specified regions

Requirements:

  • Understanding of the impact of crime on victims
  • Effective verbal and written communication skills
  • Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
  • Ability to balance competing needs and priorities
  • Ability to work independently and as part of a team
  • A successful track record of building effective working relationships across internal and external stakeholders
  • Driving license and access to a vehicle (essential requirement)
  • Reside in North Oxfordshire or Buckinghamshire
What we offer:
  • Flexible Working Options: Including hybrid working
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave
  • Birthday Leave: An extra day off for your birthday
  • Pension Plan: 5% employer contribution
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance
  • Wellbeing Support: Employee assistance programme and wellbeing support
  • Inclusive Networks: Access to EDI networks and colleague cafes
  • Sustainable Travel: Cycle to work scheme and season ticket loans
  • Career Development: Ongoing training and support with opportunities for career progression

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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