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US Performance Academy (USPA) is seeking a full-time Family Advisor to serve as the first point of contact for prospective families and play a critical role in driving enrollment growth. This role focuses on lead generation, early-stage engagement, and pipeline development, ensuring a consistent flow of qualified, well-nurtured families into the Admissions process. The Family Advisor acts as a trusted ambassador for USPA’s academic model, supporting families as they explore flexible, elite educational pathways for student-athletes. This is an ideal role for someone who thrives in a fast-paced, relationship-driven environment and enjoys representing an innovative school model both virtually and in person.
Job Responsibility:
Serve as the first point of contact for prospective families exploring USPA
Actively pursue new leads through outreach, events, community engagement, and strategic partnerships
Build and maintain a strategic outreach calendar aligned with enrollment goals
Develop relationships with homeschool groups, educational consultants, youth programs, and parent networks
Conduct outbound outreach via phone, email, and social platforms
Monitor educational and enrollment trends to identify new pools of high-fit prospective students
Track outreach effectiveness and continuously adjust strategies to improve lead volume and quality
Represent USPA at virtual and in-person fairs, events, and partner activities
Deliver engaging presentations and collect prospective family information
Coordinate with Marketing to ensure consistent messaging and brand alignment
Follow up promptly with event-generated leads and nurture next-step engagement
Re-engage past leads and proactively identify families who may benefit from flexible or alternative education models
Enter all new leads into the CRM
Maintain accurate, up-to-date lead activity and ensure full pipeline capture
Nurture prospective families through early engagement and next-step conversations
Determine lead readiness and transition qualified families to Admissions Advisors
Provide high-level program information and address early-stage family questions
Partner closely with Admissions Advisors to ensure a smooth and aligned transition
Send detailed handoff emails including lead context, notes, and scheduled dates
Maintain thorough CRM documentation to support seamless onboarding and family experience
Share insights from families and the field to inform enrollment strategy and process improvements
Manage a high-volume pipeline in a fast-paced environment
Track metrics, report on pipeline growth, and meet enrollment contribution goals
Proactively identify pipeline gaps and take corrective actions without prompting
Consistently meet or exceed monthly, quarterly, and annual enrollment targets
Balance empathy, responsiveness, and accountability in all family interactions
Requirements:
Bachelor’s degree required (education, communications, business, or related field preferred)
Experience in admissions, enrollment, family advising, sales, recruiting, or relationship-based roles
Experience working in high-performance, elite, or competitive student environments strongly preferred
Comfortable with frequent travel and non-traditional work hours
Proven ability to work in goal-oriented, fast-moving settings
Strong relationship-building and communication skills
Confident, professional presence with families and partners
Self-directed, adaptable, and results-oriented
Goal-oriented and internally motivated to close deals
Comfortable educating and influencing without being transactional
Highly organized with strong follow-through
Passion for student success and flexible education models
What we offer:
Health Insurance (Medical, Dental, Vision)
401(k) Retirement Plan with employer match
Paid Time Off (vacation, sick leave, company holidays)