Fae/field Support Manager

• Articulate AMD based technology offerings across multiple market verticals
• Provide hands-on, expert-level technical assistance to end-users & partners
• Partner with other AMD and vendor subject matter experts to build specific customer solutions
• Analyze vendor product solutions and evaluate product performance based on customer needs
• Provide technical assistance to sales in the design and integration of customer applications using AMD based solutions
• Install and test solutions in-house, as required, to ensure successful deployments and evaluations
• Lead technical design sessions
• architect and document technical solutions that are aligned with end-user objectives
• Design and manage the execution of evaluations to ensure a quality solution is delivered
• Capture a solid understanding of the competitive landscape and clearly articulate the technical differentiation and value proposition associated with AMD versus its competitors

• Pre-Sales experience: strong ability to translate complex technical architectures into clear value propositions for enterprise customers
• Knowledge on commercial clients (desktop/laptops) or server (cpu or gpu) at hardware & Operating System levels
• System administrator experience is a plus
• A good balance of hardware, system architecture and software expertise
• Ability to cultivate strong internal (sales, marketing, engineering) and external (customer) relationships
• Hands-on experience in the setup and configuration/deployment of systems
• Proven experience as a senior level engineer (or equivalent technical role)
• Native speaker of the country where the position is offered
• Capacity to also present and handle business and technical discussions in English
• Willing to learn
• Bachelor’s degree in a Technical discipline or equivalent (Computer Science or Electrical Engineering preferred)

• Demonstrated knowledge in one or more market verticals including datacenter virtualization, high performance computing, workstation, or commercial clients
• Proven understanding of client or server software ecosystem in one or more areas including OS/hypervisors
• Good working knowledge of client or server hardware ecosystem
• Experience in application/workload profiling, tuning and performance assessment is a plus
• Experience in workstation or datacenter Graphics (Professional ISV, AI/ML, GPGPU) is a plus

AMD benefits at a glance