Facility Services Supervisor, Aruma

Aruma

Location:
Australia, Bayswater

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Service Delivery Supervisor, you will lead and support local Facilities Management teams, overseeing operations to deliver gardening, cleaning, and general maintenance services for commercial clients. Your role includes supporting schedules, maintaining quality standards, assisting with tenders, and ensuring compliance with ISO certifications, while embracing inclusivity and diversity within the workforce.

Job Responsibility:

Oversee operations in key locations in Victoria, based at our Bayswater location
Guide and support local teams to meet schedules, uphold contract specifications, and embrace our purpose-driven values
Ensure all incidents and issues are reported and escalated through systems, contributing to a safe, compliant, and supportive work environment
Assist with tenders, quotations, and maintaining ISO certifications, ensuring services are delivered efficiently and to the highest standards
Conduct regular site visits and collaborate with Regional and National Operations Managers to drive operational excellence, support scheduling, and manage team communications
Ensure teams remain motivated, high-performing, and aligned with the business goals

Requirements:

A minimum Cert. IV in Horticulture certificate
Formal team leadership training and/or equivalent knowledge and experience with demonstrated ability to supervise and support staff
Excellent organisational skills and ability to coordinate and support teams that are working over a large geographical area
Sound communication and negotiation skills, able to resolve conflict and assess when to escalate issues appropriately
Problem solving and technical skills to solve maintenance, contract, and scheduling issues
Ability to plan, monitor and action contract schedules in a timely manner, promoting quality, cost-effectiveness, and safe work practices at all times
A demonstrated commitment to the Aruma Code of Conduct
A high level of physical fitness to meet the manual handling and environmental requirements of the position
A practical understanding of WHS requirements
NDIS Worker Screen clearance and Working with Children Check
A current Australian driver’s license and White Card
Willingness to travel as needed across a regional area
Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State)

What we offer:

Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Fitness Passport: Access to subsidised Gym membership
Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist
Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa
Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation

Additional Information:

Job Posted:
May 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Facility Services Supervisor