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Facility Service Center Agent

Poland, Warszawa Employment contract · Job Posted March 04, 2026
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Job Description

Circle K Business Center Poland is looking for a Facility Service Center Agent with Norwegian Language skills. The Agent will be a single point of contact for CK stores, responsible for registering issues on assets and dispatching service orders to external Suppliers/Service providers. They will work closely with the Specialist Facility Service Center and local maintenance Engineers in Norway.

Job Responsibility

  • Technical support for assets and equipment located in CK stores
  • Registering cases in the system and supervision according to the KPI’s
  • Troubleshooting and advising to the reported technical/functional issues
  • Ordering maintenance and repair service from external Suppliers, follow up on deliveries
  • Maintain equipment documentation including specifications, warranties, life cycle, maintenance needs and operating instructions
  • Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
  • Participate in duty service outside office hours, as needed

Requirements

  • Fluent Norwegian language skills
  • Very good English and other foreign language skills is an advantage
  • Quick learner, ambitious and well organized/structured
  • University degree preferred
  • Experience in technical support as advantage
  • Ability to understand customer demands and come up with solutions to their problems
  • High service orientation
  • Good teamwork skills

Nice to have

  • Very good English and other foreign language skills is an advantage
  • Experience in technical support as advantage

What we offer

  • Annual bonus
  • Private medical care
  • Cafeteria Platform/Multisport
  • Language lessons subsidized by the company
  • Group insurance
  • Attractive discounts for products and services at our stations
  • Employee stock purchase plan
  • Employee Assistance Program (Lyra)
  • Modern and convenient office
  • Trainings & possibility to develop skills in a wide international environment

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