Facility Service Center Agent with Polish & English, Circle K

Facility Service Center Agent with Polish & English

Circle K

Location:
Poland, Warszawa

Category:
Real Estate

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Circle K is currently looking for Facility Service Center Agent who will be responsible for dispatching work orders to the right external service providers and evaluation cost of the repairs. The Specialist will work closely with Polish and Irish Maintenance Engineers Teams and Vendors. The person who will take this position should be open-minded, enthusiastic self-taught and ready to provide support to our sites.

Job Responsibility:

Technical support for assets and equipment located in CK stores
Further troubleshooting and advice to the reported technical/functional issues (including Nuvolo issues) transferred from 1st line support
Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA for created WO)
Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions
Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
Cost approvals and contact with Finance Teams and Vendors to solve payments related problems

Requirements:

Very good Polish and English
Quick learner, ambitious and well organized/structured
University degree or equivalent working experience (Law studies degree preferred)
Understanding legal theory and applying this to real life circumstances
Ability to understand customer demands and come up with solutions to their problems
High service orientation
Good teamwork skills

What we offer:

Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Friendly work atmosphere
Integration events
Trainings
Possibility to develop skill in a wide international environment

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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