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The Facility Security Officer (Part-Time) is responsible for ensuring the safety and security of all guests, employees, and property at the SNHU Arena. This position plays a key role in maintaining a safe, secure, and welcoming environment for all events and activities within the facility.
Job Responsibility:
Conduct regular patrols throughout the facility and surrounding areas
Respond promptly and effectively to all security and safety-related incidents
Maintain a professional appearance and demeanor while on duty
Adhere to all department performance, conduct, and attendance standards
Investigate and document incidents accurately and thoroughly in written reports
Provide exceptional customer service while enforcing arena policies and procedures
Follow all instructions from the Security Supervisors, Security Manager, and Director of Security
Maintain confidentiality of patron, employee, and company information
Perform additional duties as assigned
Any other duties as assigned
Requirements:
High School Diploma or equivalent required
1-2 years of related experience in security, law enforcement, or event operations preferred
Must be able to pass a pre-employment background check
Valid driver’s license required
Strong judgment and decision-making skills, especially in high-pressure situations
Excellent communication and interpersonal skills
Ability to stay calm and professional when interacting with distressed or emotional individuals
Must be available to work a flexible schedule, including nights, weekends, and holidays
Ability to work independently and as part of a team
Understanding of written and spoken English required
Ability to stand and walk for extended periods
Must be able to perform duties both indoors and outdoors, sometimes in inclement weather
Frequent talking, hearing, and visual attention required
Must be able to respond quickly in emergency or high-stress situations