Facility Operations Manager Job at Shopify (Los Angeles)

Facility Operations Manager

Shopify

Location:
United States , Los Angeles

Category:
IT - Administration

Contract Type:
Not provided

Salary:

60600.00 - 115500.00 USD / Year

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Job Description:

The Facility Operations Manager will play a critical role as the day-to-day manager of Shopify Rebellion’s LA headquarters. As the primary on-site contact, you will coordinate all facets of our esports training facility, providing support to players, staff, and visitors. Reporting to the Business Operations Lead, you will support in shaping, growing, and scaling the operations of the space over time.

Job Responsibility:

Coordinate all on-site operations at Rebellion’s LA facility, overseeing multiple tasks simultaneously
Support Rebellion Team Manager and Player requests, including onboarding, travel and housing, and individual player needs
Own and cultivate relationships with vendors, including construction, culinary, and technical support, and ensure timely delivery of all services
Communicate established Shopify processes and policies with external guests and vendors. This includes invoicing, legal, and on-site rules of engagement
Manage upkeep of on-site merchandise program, storage, and technology
Ensure on-site hardware is optimized for Rebellion’s training and competing, prioritizing knowledge of team schedules as they relate to space occupancy
Support executive visits and events at the space, providing a high level of care and using strong judgment, tact, and discretion when working with senior leaders and stakeholders
Develop, propose, and execute activations that help bring the space to life and scale repeatable operating rhythms as needs grow
Be a general team player in an organization where people wear many hats, including occasional off site work in support of the space or our broader program
Regularly report project status, and communicate facility deficiencies and areas for improvement with Business Operations Lead
Reflexively leverage AI tools to work more efficiently and raise the quality of outputs

Requirements:

Background in facilities, office, or event management
Experience managing relationships with vendors across industries
Organizational skills with the ability to manage multiple tasks at once
Problem-solving skills with the ability to identify and solve problems as they arise
Adaptability to handle unexpected situations
Excellent interpersonal communication skills to provide professional support and maintain strong relationships
Team management experience fostering a positive work environment
Understanding of the esports industry and its unique requirements
A passion for esports and a strong commitment to the success of a team
Valid documents to be able to travel internationally with the team if needed

Nice to have:

Prior experience in the esports industry
Experience in merchandising, retail, or customer service
Familiarity with Google Workspace

What we offer:

Equity
Full range of medical, dental, vision
401K plan

Additional Information:

Job Posted:
March 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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