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The Raising Cane's River Center / Legends GLOBAL is searching for a full-time Facility Operations manager. The position, located in Baton Rouge, LA. The Operations manager is responsible for assisting in the oversight of the daily activities required to run, maintain, and service the Raising Cane’s River Center, and/or events.
Job Responsibility:
Coordinate operations activities with other building departments and ensure adherence to Event Work Orders and show requirements
Ensure compliance with facility rules, regulations, policies, and procedures within the Operations Department
Monitor and maintain the cleanliness, safety, and standard maintenance of the facility and associated premises
Oversee ongoing maintenance projects for quality and timely completion
Monitor, evaluate, and ensure facility readiness and smooth operations during events
Serve as Manager on Duty as required
Supervise part-time employees
Oversee the facility keying system and checking out keys as necessary
Maintain the maintenance and repair log with City Public Works and City Buildings & Grounds
Update the Altum facility preventative maintenance system, observe, enter, and collect facility repair and maintenance work orders as necessary
Schedule and monitor the HVAC system optimally based on event load
Respond to phone calls, text messages, and emails within 24 hours
Maintain safe, secure, and sanitary working conditions
Adhere to all Legends Global policies
Requirements:
3 years of experience in facility management, operations, or a related field is required at an Arena, Theater or Exhibition/Convention Center
In-depth knowledge of facility management principles, practices, and industry standards
Familiarity with building codes, regulations, and compliance requirements
Strong leadership abilities with the capacity to manage and motivate a diverse team
Experience in supervising staff, coordinating workflows, and ensuring operational efficiency
Proficiency in facility systems, including HVAC, electrical, plumbing, and other building systems
Understanding of maintenance practices, preventive maintenance programs, and energy management
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Meticulous attention to detail
Strong organizational skills
Familiarity with local, state, and federal regulations related to facility operations, safety, and environmental standards
Proficiency in using facility management software, computer-aided facility management (CAFM) systems, and other relevant tools