Facility Operations Executive

• Monitor and manage daily operations of MEP systems including HVAC, electrical systems, DG/UPS, water systems, STP/ETP/WTP, plumbing, lifts, and fire systems
• Ensure PPM schedules are followed
• track breakdowns and ensure rectification within SLA
• Conduct routine floor inspections, plant room checks, and common area audits
• Update work orders, asset history, and checklists in CMMS/CAFM systems
• Monitor and control housekeeping, security, landscaping, and pest control services
• Ensure cleanliness, hygiene, and service quality in lobbies, washrooms, and common areas
• Support security operations: access control, CCTV monitoring, patrol effectiveness, incident response
• Supervise vendor workforce across all services
• Track KPI/SLA performance and ensure documentation, attendance, and service reports are verified
• Raise non-conformance reports (NCRs) and ensure timely closure
• Support PR/PO creation and vendor invoice validation
• Maintain 100% compliance with local/state building regulations (fire, lifts, electrical inspectorate, PCB, etc.)
• Conduct safety toolbox talks, ensure PTW/LOTO practices, and manage emergency drills
• Maintain statutory logs, licenses, and audit-ready documentation
• Monitor energy, water, and diesel consumption
• support energy-saving initiatives
• Track BMS alarms, trends, temperature profiles, and support optimization
• Assist in ESG/green-building activities (waste segregation, water reuse, recycling)
• Ensure smooth functioning of the Estate / Management Office with proper documentation and coordination
• Manage visitor handling, courier management, front office support, meeting room readiness, and pantry needs
• Coordinate with IT support for office equipment and access card requests
• Assist with internal meetings, training sessions, and event arrangements
• Maintain inventory of consumables, cleaning materials, PPE, tools, electrical/plumbing spares, and office supplies
• Conduct monthly stock audits, maintain stock registers, and reconcile discrepancies
• Ensure proper storage, labeling, and housekeeping of store rooms
• Manage GRN, follow up on delivery schedules, and coordinate material inspection
• Raise purchase requests (PR), track purchase orders (PO), and maintain consumption reports
• Serve as primary contact for tenant escalations, complaints, and service requests
• Communicate planned shutdowns, maintenance activities, and emergency works
• Support tenant fit-outs, access requests, weekend works, and coordination with vendor teams
• Operate CAFM/CMMS, BMS, access control systems, and visitor management tools
• Prepare daily/weekly/monthly reports on operations, incidents, SLA performance, PPM, stock usage, and utility consumption

• Any Bachelor’s Degree – BA, BCom, BSc, BBA, BE/BTech, etc.
• 2–6 years of experience in facility management or property operations
• Basic knowledge of building services (MEP), housekeeping, and vendor coordination
• Working knowledge of MS Office
• familiarity with CMMS/BMS preferred
• Strong communication & customer service skills
• Ability to manage shift operations and emergencies
• Good documentation & reporting discipline
• Vendor coordination and people management
• Inventory and store management skills
• Knowledge of safety standards & compliance
• Team player with high ownership and accountability

Technical qualifications preferred but not mandatory