Facility Manager Spain Job at DATA4 Group (Madrid)

Job Description

They will be responsible for monitoring critical physical infrastructure management activities in our datacenters in Spain, in collaboration with our suppliers/vendors/partners, and under supervision of the Operations Director. Their perimeter covers all technical areas in the datacenters, with focus on: Electricity, Cooling, Mechanical, Low Current, Security Systems (access control, CCTV…) and H&S management, among others. They are one of the main players in the quality of the service provided to our customers and participates in ensuring service continuity. The facility manager is responsible for following up of maintenance operations and the preparation/supervision of schedules. Also it is quite important to guarantee the right performance to ensure the compliance of SLA and KPIs defined by contracts. They oversee communication with customers regarding maintenance operations, preventive planning and management of corrective actions.

Job Responsibility

Develops monthly reports related to critical physical infrastructure management
Helps customers with their certification process, audits, etc. providing info and data to the Critical Environment Manager and Customer Service Manager
Ensure the execution of infrastructure improvements following client contract framework
Support audits (internal and external) to achieve and follow up certifications (PCI-DSS, ISO9001, ISO14001, ISO27001, ISO45001, and so on)
Monitors and manages critical physical infrastructure maintenance
Creates/reviews technical management of incidents (Incident reports, RCAs, action plans…) with the possible assistance of technical experts, and reports to his/her manager
Monitors the infrastructure to ensure a smooth and efficient operation
Participates in incident drills scenarios to verify the adequacy of procedures and the level of control of the facilities by the teams
Participates in customer contract management meetings as technical support
Participates in internal operation meetings (with multi-technical providers)
Implements and supports providers to implement the procedures defined at the group level
Tracks the improvement/action plans related to incidents, non-conformities and any other source of risk for the facilities
Manages supplier’s contracts and participates in their follow up and review
Supports the Global Process Owners (GPO) to implement their processes
Ensures that technical decisions within the building are made in the best interest of efficiency and reliability
Proposes improvements for the facility when possible
Respect and enforce health and safety rules
Respect and enforce environmental policies
Respect and enforce information security policies
Respect and enforce the policy of reducing energy consumption

Requirements

An undergraduate degree in a technical field (Industrial Engineer, with or without master)
3+ years relevant experience in a data center or critical facility
Knowledge of electrical/mechanical systems (HV, LV, mechanical, HVAC systems, BMS, controls), computer networks, safety and security
Management of long-term relationship with suppliers/providers
Management of root cause investigations in the event of an incident
Ability to listen to internal customer needs
Good communication in English
Adaptability and agility
Curiosity
Sense of responsibility
Team player mindset
Rigorous

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Facility Manager Spain

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