CrawlJobs Logo

Facility Manager Soft Services

jll.com Logo

JLL

Location Icon

Location:
India , Gurgaon

Category Icon
Category:
Real Estate

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

JLL is seeking an experienced Facility Manager to oversee comprehensive facility operations for a dedicated client site. This hands-on leadership role involves managing all aspects of building operations, maintenance, vendor coordination, and space management to ensure optimal facility performance, occupant satisfaction, and cost-effective service delivery. The Facility Manager will serve as the on-site operational leader, maintaining the highest standards of safety, efficiency, and client service.

Job Responsibility:

  • Oversee comprehensive facility operations for a dedicated client site
  • Manage all aspects of building operations, maintenance, vendor coordination, and space management
  • Ensure optimal facility performance, occupant satisfaction, and cost-effective service delivery
  • Serve as the on-site operational leader
  • Maintain the highest standards of safety, efficiency, and client service
  • Communicate with Site Leadership team
  • Preparation and distribution of Monthly/Quarterly/Annual Business Review information
  • Procure goods and services for Purchaser’s buildings
  • Hold regular meetings with Landlord
  • Evaluate space and planning
  • Responsibility for meeting KPI’s and SLA’s
  • Manage Third-Party vendor relationships for Business Services, Cleaning, Waste & Recycling, and Stationery & Office Supplies
  • Ensure services are managed and delivered consistently across the portfolio
  • Seamlessly mobilize new sites
  • Manage vendor in line with the IFM vendor management process
  • Ensure reporting flows through from vendors
  • Manage budgets and financial requirements
  • Build key relationships with Facility Managers and Office Service Coordinators
  • Ensure consistency and quality of all other mandated soft services
  • Create, customize & submit all reporting formats, governance models, SOP's, checklists, trackers & registers
  • Provision of a management team on a 24x7 basis
  • Coordination with Landlord team
  • Establishment of Benchmarks for site performance
  • Provide an escalation matrix
  • Cover all aspects of facility management, maintenance & general upkeep
  • Ensure FM Team is available as per contractually agreed deployment
  • Ensure staff training, background checks, and police verification
  • Interface with landlord on all matters relating to occupancy
  • Supervise Landlord’s third-party contractors
  • Request for additional power and air-conditioning
  • Submission of monthly reports
  • Conduct Fortnightly Progress Meetings and Monthly Performance Review Meetings
  • Ensure complete & timely invoicing
  • Carry out quarterly review of all contracts
  • Maintain employee records
  • Ensure offices have all statutory permissions
  • Suggest & implement best practices
  • Ensure ‘Contractor’ follows client Safety and EHS norms
  • Ensure availability of safety signage
  • Document MOM for every meeting
  • Ensure Compliance with all statutory Requirements
  • Develop a Disaster Recovery Plan and a Business Continuity Plan
  • Manage Emergency Response Plan (ERP) & BCP
  • Conduct annual review of ERP
  • Manage Asset Coding and Numbering
  • Provide support for asset transfer & disposal
  • Manage inventory and asset listing
  • Carry out regular condition analysis of equipment
  • Manage assets delivery and recovery
  • Manage Critical Rooms and ensure 99.999% uptime
  • Maintain safety records and implement permit-to-work programs
  • Conduct MSDS display and training
  • Ensure PPE availability
  • Implement risk management plans
  • Immediately notify of any incidents
  • Manage impact analysis and reporting
  • Ensure staff welfare, timely salary payment, and compliance with labor statutes
  • Conduct reward & recognition and training activities
  • Manage various reports and documents

Requirements:

  • Experience in facility management
  • Experience in comprehensive facility operations for a dedicated client site
  • Experience in building operations, maintenance, vendor coordination, and space management
  • Experience in managing third-party vendor relationships for Business Services (Mail, courier, reprographics, waste disposal, vending, cafeteria)
  • Experience in managing third-party vendor relationships for Cleaning, Waste & Recycling
  • Experience in managing third-party vendor relationships for Stationery & Office Supplies
  • Experience in contract management, reporting, and statutory compliance
  • Experience in developing Disaster Recovery and Business Continuity Plans
  • Experience in asset management and risk management
  • Experience in safety management and incident reporting
  • Leadership skills
  • Ability to ensure compliance with all statutory requirements

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
JLL - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Facility Manager Soft Services

Area Facilities Manager

We have an exciting opportunity for an experienced Regional Facilities Manager t...
Location
Location
United Kingdom , Enfield
Salary
Salary:
40000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years’ experience at middle management level managing security services
  • Minimum 1 year’s experience managing other soft services (cleaning, catering, etc.)
  • Strong knowledge of HR processes, including recruitment, absence management, and disciplinary procedures
  • Proven ability to manage sub-contractors and ensure compliance with SLA/KPI requirements
  • Excellent communication, leadership, and presentation skills
  • Valid SIA Licence
  • Full UK Driving Licence
  • Willingness to travel within the geographical area of responsibility 5 days a week
Job Responsibility
Job Responsibility
  • Manage and oversee the day-to-day delivery of soft FM services including security, cleaning, and catering
  • Ensure full compliance with statutory requirements, industry regulations, and Health & Safety legislation
  • Keep all Standard Operating Procedures (SOPs) and Assignment Instructions (AIs) up to date in line with ACS and client requirements
  • Lead, motivate, and support onsite teams, ensuring high standards of service and operational excellence
  • Work collaboratively with the client Security Team, Site Managers, and client representatives to deliver accurate monthly performance and KPI reports
  • Manage the recruitment, training, and performance of all team members in line with company policies
  • Conduct regular site inspections and audits, ensuring documentation, processes, and service levels meet or exceed contractual obligations
  • Oversee sub-contractor performance, ensuring full compliance with company and client standards
  • Identify opportunities for innovation and environmental improvements across service delivery
  • Maintain strong budgetary control, working with the Regional Facilities Manager to ensure costs remain within forecast
What we offer
What we offer
  • Company Electric Car/ Car Allowance
  • Fulltime
Read More
Arrow Right

Unit Facilities Management Manager

IKEA Bristol is looking for an In-centre Facilities Manager on a permanent, full...
Location
Location
United Kingdom , Bristol
Salary
Salary:
42000.00 GBP / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Curious on all things Facilities Management
  • General knowledge to effectively deliver, organise, and follow up on 'Hard' and 'Soft' Facilities management services
  • Open to new solutions while promoting sustainability
  • Inspired by orchestrating people in an ever-changing multi-dimensional environment
  • Motivated by contributing to positive outcomes through collaboration and building relationships
  • Facilities Management expert in contract and supplier management
  • Expert in work order management for urgent, planned, and reactive maintenance
  • Established experience in people management skills
  • End-to-end project management skills
  • Background in retail Facilities Management
Job Responsibility
Job Responsibility
  • Manage all Facility Management aspects in the store to optimise the value and efficiency of the property sustainably
  • Manage the implementation of Ingka Facility Management within the store through the Unit FM team
  • Responsible for each property to be managed throughout its lifetime including safety, compliance, maintenance, and improvement
  • Ensure co-workers, service providers, and external partners have up-to-date awareness of all Facility Management frameworks
  • Responsible for all activities related to asset management, long-term planning, budget estimation, implementation, follow-up, forecasting, and reporting
  • Implement and evaluate supplier contracts at the store level
  • Provide effective leadership and support to teams
  • Identify and develop skills within the department to secure succession planning
What we offer
What we offer
  • 15% IKEA discount
  • Discount portal helping save on High-street retailers
  • Life Assurance of 4 times your pay
  • Enhanced statutory pension contributions
  • Interest-free loans
  • First Day Of School Paid Leave for Parents
  • Enhanced Parental Leave
  • Fulltime
Read More
Arrow Right

Facilities Manager

Join Eddisons, a leading property consultancy, and help us deliver service excel...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
Not provided
eddisons.com Logo
EDDISONS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills with the ability to build strong relationships with clients, tenants, and stakeholders
  • Positive, team-oriented attitude with a proactive, “can-do” approach
  • Proficiency in Microsoft 365 (Word, Outlook, Excel)
  • NEBOSH or IOSH qualification desirable
  • BIFM or IWFM qualification desirable
Job Responsibility
Job Responsibility
  • Operational Management: Oversee hard and soft services, maintain site documentation, and coordinate with surveyors and property managers
  • Financial Management: Draft and reconcile service charge budgets, manage costs in line with agreed budgets, and provide monthly financial reports
  • Contract Management: Proactively manage supplier contracts, attend review meetings, and mobilise new agreements
  • Health & Safety: Ensure compliance with legislation, maintain Riskwise scores above 90%, and manage contractor safety standards
  • Sustainability: Drive green initiatives, reduce utility consumption, and ensure compliance with sustainability policies
  • CAFM Helpdesk: Maintain accurate records, monitor contractor KPIs, and conduct monthly audits
What we offer
What we offer
  • Structured training provided
  • Hybrid working available
  • Bespoke MyBenefits platform
  • Fulltime
Read More
Arrow Right

Unit Facility Management Specialist

IKEA Wembley is hiring a Unit Facility Management Specialist to create safe, com...
Location
Location
United Kingdom , London
Salary
Salary:
37000.00 GBP / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Knowledge of how to plan, organize, and manage costs and expenditures for a given area, as well as assess and mitigate risks in a business environment
  • Understanding of the FM scope, delivery model, and business processes including work order management, contract and supplier management, and both hard FM services (e.g., technical maintenance, IT equipment) and soft FM services (e.g., cleaning, pest control, waste management)
  • Knowledgeable about sustainability in FM, including energy and water consumption, waste management, and transforming operations to be climate positive and contribute to a circular society
  • Familiarity with IKEA's corporate identity, core values, and vision
  • Leadership, collaboration, service-mindedness, and alignment with IKEA culture and values
Job Responsibility
Job Responsibility
  • Manage FM services to ensure safety, compliance, maintenance, and improvements for a safe and operational environment
  • Coordinate tasks with internal teams and external FM suppliers, and report on service quality
  • Conduct checks, participate in audits, and manage FM tools and documentation
  • Support tendering processes, contribute to goal setting, budgeting, and business planning
  • Ensure compliance with regulations, collaborate with 3rd parties, and provide technical support for FM operations and projects
What we offer
What we offer
  • 15% IKEA discount & discount portal
  • Life assurance of 4 times your pay
  • Enhanced statutory pension contributions & interest-free loans
  • Season Ticket Transport Loan with a 15% subsidy
  • End-of-year gift
  • Fulltime
Read More
Arrow Right

Head of Facilities Management

We are working with a leading Facilities Management / Property company to appoin...
Location
Location
United Kingdom , London
Salary
Salary:
85000.00 - 90000.00 GBP / Year
boden-group.co.uk Logo
Boden Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Head of FM / Senior FM / Regional FM
  • Strong background managing large office portfolios (commercial real estate)
  • Excellent leadership and stakeholder management skills
  • Deep understanding of hard & soft FM services
  • IOSH / NEBOSH or similar qualifications preferred
  • Available immediately or at short notice
Job Responsibility
Job Responsibility
  • Lead and oversee FM operations across a substantial multi-site office portfolio
  • Manage and motivate on-site and regional FM teams
  • Ensure full compliance with H&S, statutory, and regulatory requirements
  • Drive service performance across hard and soft FM services
  • Act as the senior point of contact for clients, landlords, and key stakeholders
  • Manage budgets, contracts, and supplier performance
  • Identify and implement operational improvements and efficiencies
What we offer
What we offer
  • Opportunity to work with a market-leading FM / Property organisation
  • Fulltime
Read More
Arrow Right

Assistant Facilities Manager

Our client is seeking an enthusiastic and dedicated Assistant Facilities Manager...
Location
Location
United Kingdom , Gosforth
Salary
Salary:
30000.00 - 34000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years in Facilities Management with a solid understanding of managing agent responsibilities
  • IOSH Managing Safely certification is essential
  • membership of IWFM and/or IOSH is highly desirable
  • Excellent communication skills, a flexible attitude, and strong management capabilities
  • A good grasp of health and safety regulations and the dynamics between landlords and tenants
Job Responsibility
Job Responsibility
  • Oversee and monitor all Hard and Soft services on-site, establishing preventative maintenance programmes where needed
  • Assist in contract meetings, evaluating supplier performance through KPIs
  • Validate invoices and monitor ongoing expenditure, keeping the Management Team informed of variances
  • Promote tenant involvement through meetings and networking events
  • Gather requests for minor works and ensure their completion to the highest standards
  • Conduct daily safety tours and property inspections, reporting findings promptly
  • Ensure adherence to health, safety, and environmental management systems
  • Be the first point of contact for occupiers and staff, handling issues professionally and calmly
What we offer
What we offer
  • Free Parking Onsite
  • Opportunity to grow and make a real impact in a supportive and dynamic environment
  • Fulltime
Read More
Arrow Right
New

Soft Services Maintenance and Vendor Manager

We are seeking an experienced Soft Services Maintenance and Vendor Manager to ov...
Location
Location
Philippines , Makati
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in soft services maintenance and vendor management
  • Strong vendor management expertise
  • Service quality oversight
  • Ability to ensure seamless delivery of cleaning, front desk messengerial and other soft services across commercial properties
  • Experience overseeing janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Experience managing office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Experience coordinating reception staff, and messengerial services
  • Experience supervising pest control, waste management, recycling programs, and environmental compliance initiatives
  • Experience developing and maintaining strategic relationships with soft services vendors and contractors
  • Experience negotiating service contracts, pricing structures, and service level agreements
Job Responsibility
Job Responsibility
  • Soft Services Operations Management: Oversee janitorial and cleaning operations including daily cleaning, deep cleaning, and specialized cleaning services
  • Manage office maintenance programs including pest control, carpet and office fabric care, office waste collection and disposal services
  • Coordinate reception staff, and messengerial services
  • Supervise pest control, waste management, recycling programs, and environmental compliance initiatives
  • Vendor Relationship Management: Develop and maintain strategic relationships with soft services vendors and contractors
  • Negotiate service contracts, pricing structures, and service level agreements to optimize cost and quality
  • Conduct regular vendor performance evaluations and implement improvement action plans
  • Manage vendor onboarding processes including insurance verification, background checks, and training requirements
  • Coordinate vendor scheduling to minimize disruption to building operations and occupants
  • Quality Assurance and Service Delivery: Establish quality standards and inspection protocols for all soft services operations
  • Fulltime
Read More
Arrow Right

Workplace Operations Manager

The Workplace Operations Manager at Ledger is responsible for overseeing non-tec...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business administration, hospitality management, or a related field
  • Proven experience (5+ years) managing workplace operations with a focus on soft services and employee experience
  • Strong management and interpersonal skills with the ability to build relationships across functions and with external vendors
  • Expertise in space planning, workplace zoning, and managing complex service portfolios
  • Organizational and project management skills, with a proactive and problem-solving mindset
  • Familiarity with workplace technology and finance tools and platforms to manage soft services (e.g., Jira Ticketing)
  • Excellent proficiency in English
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities
Job Responsibility
Job Responsibility
  • Supervise and enhance service provider performance for cleaning, catering, mailroom, reception, and other non-technical services at 106T
  • Develop and implement strategies to improve food offerings, employee amenities, and overall workplace satisfaction
  • Regularly evaluate vendor contracts to ensure quality and cost-efficiency
  • Anticipate workplace needs through proactive space planning and zoning, ensuring optimal utilization of the 106T headquarters
  • Collaborate with cross-functional teams to align spatial setups with business objectives
  • Support workplace changes and moves, ensuring minimal disruption and optimal functionality
  • Work closely with Engagement teams to support successful internal and external events at 106T and other locations
  • Align with stakeholders (e.g., HR, IT, Facilities) to deliver consistent and integrated workplace experiences
  • Act as a central point of contact for workplace-related inquiries and escalate soft service challenges as needed
  • Oversee and coordinate workplace operations across Ledger's international offices, ensuring consistency in service delivery and adherence to company standards
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Annual company outing for Ledgerdary Days, plus frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy