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Facility manager’s main mission will be to manage and leverage the maximum power from our suppliers, mainly with the FM supplier. Based in a broad technical knowledge, he/she will lead the day-to-day relationship in terms of planning, preparation and field execution according to the internal procedures. FM is responsible for monitoring the infrastructure management activities of Datacenters leading technically all our suppliers, working together with other FMs and other teams. Their perimeter covers all technical areas in the Datacenter, with very strong needs on: Electricity, Low Current (access control, CCTV…) and H&S management, among others. It is one of the main players in the quality of service rendered by our suppliers, especially in terms of continuity.
Job Responsibility:
Manage and leverage the maximum power from our suppliers, mainly with the FM supplier
Lead the day-to-day relationship in terms of planning, preparation and field execution according to the internal procedures
Monitor the infrastructure management activities of Datacenters leading technically all our suppliers
Work together with other FMs and other teams
Cover all technical areas in the Datacenter, with very strong needs on: Electricity, Low Current (access control, CCTV…) and H&S management, among others
Be one of the main players in the quality of service rendered by our suppliers, especially in terms of continuity
Work very closely with the different suppliers and mainly with the FM company with focus on: Planning maintenance, prepare corrective works (review and validation of changes and MOPs when required, attending dry runs, BMS follow up of the installation to ensure a good performance, supporting other teams that could require on the field support for projects (Construction, Service Delivery, Energy management, quality and compliance team, among others)
Work closely with the Critical Environment Manager supporting, from the technical perspective, all Incident management
Be part of the on-call team for Data4
Support the CEM and the CSM team in terms of customer communication providing them info related to maintenance operations, preventive planning, incident management, RCA analysis, action plans tracking, correctives, small projects follow up, BMS monitoring, reporting
Participate in the collection of the necessary elements to develop monthly reports related to infrastructure management
Help customers with their certification process, audits, etc. providing info and data to the CEM and CSM
Ensure the correct execution of the infrastructure improvements within the client contract framework
Monitor and manage maintenance, corrective and improvement works
Produce/review the technical management of incidents (Incident reports, RCAs, action plans … ) with the possible assistance of technical experts, and reports to his/her manager
Monitor the infrastructure to ensure a smooth and efficient operation
Participate in drills for incident scenarios to verify the adequacy between the procedures and the level of control of the facilities by the teams
Participate in customer contract management meetings as technical support
Participate in internal operating meetings (with multi-technical provider)
Implement and enforce providers to implement the procedures defined at the group level
Track the improvement/action plans related to incidents, non-conformities and any other source of risk for the facilities
Prepare quotes in the context of customer demand aligned with the company’s policies, ensure the completion of the work in due time following the company procedures (change management, incident management, delegation of authority, ..)
Management of the supplier’s contract participating in their follow up and review
Provide duty offices for the Cornaredo site and, in this context, acquires enough control of all the facilities allowing to: Managing corrective actions effectively
Communicating with impacted customers via CSM
Ensure the necessary internal reporting
Asset Management ensuring the info related to different assets is accurate
Support the Global Process Owners (GPO) to implement their process in the buildings under the FM responsibility
Requirements:
Electrical engineering degree preferred or proven experience and knowledge of electrotechnical issues applied to the components of the entire electrical line-up of data centers: Transformers, UPSs, Generators, common symbols for components like resistors, capacitors, transformers, switches, and circuit breakers
Technical knowledge to pilot the various trades involved
Able to communicate in written and oral English
Deep understanding of Electrical Schematics: mastery in reading and interpreting electrical schematics and diagrams, focusing on power distribution, UPS systems, and cooling infrastructure relevant to data centers
Reading and Interpreting Schematics: Understanding Schematic Flow, how to follow the flow of circuits and identify the relationship between different components within a schematic. Component Identification and Function: Detailed study of the function of each component within a schematic and its role in the overall system
Advanced circuit analysis techniques to understand complex electrical systems within data centers
Practical Application of Schematics in Troubleshooting: Utilizing electrical schematics for effective troubleshooting and fault identification in data center infrastructure
Electrical System Design and Maintenance: knowledge of designing electrical systems for data centers, including redundancy configurations and energy efficiency improvements
Preventive and predictive maintenance practices for electrical equipment, based on manufacturer guidelines and industry best practices
Incident management, including root cause analysis and corrective action planning, with a focus on electrical system failures
Innovation and Continuous Learning: staying updated with the latest trends and technologies in electrical engineering for data centers, including smart grid technologies, IoT-based monitoring systems, and renewable energy integration
Participation in workshops, seminars, and training programs to enhance electrical engineering skills relevant to data centers
Able to listen to internal customer needs and constraints
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