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As a successful Facility Maintenance Manager, you will be responsible for supporting all operations in our sports and event center, by ensuring all playing surfaces, grounds and facilities are ready to host guests for all events at the highest quality level. This position will lead the maintenance and housekeeping teams supporting all facets of the sports facility, while work closely with the operations team to schedule workload and present the facility to our guests. Fostering a spirit of teamwork, the Facility Maintenance Manager will provide oversight and direction to the team in the operating unit in accordance with the organization’s policies and procedures. It is an incredible opportunity to grow within a world-class organization.
Job Responsibility:
Lead, motivate and drive facilities, maintenance, housekeeping and events crews to meet deadlines in preparing the complex for tournaments and events
Be Customer Service-minded in providing a complete guest experience
Be Safety-Oriented, placing high priority on minimizing risk and quality assurance
Possess a professional attitude, dress and appearance in accordance with the company dress standards
Implement maintenance schedules for all play surfaces, common areas, mechanical equipment, and hardscape areas
Study and research different chemical and mechanical ways to increase aesthetics of the facility
Study and research different efficiency plans for inside and outside of the facility
Implement safety policies and procedures specific to all areas of operations and maintenance
Set up and oversee all training briefs for staff
Seek opportunities to learn and grow through research and seminars
Hands-on support of the team in preparation and maintenance of playing surfaces for tournament and event setup
Coordinate with government partners and their facility support staffs in managing areas of operational responsibility
Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies
Maintain knowledge of current and projected industry developments through continuous attention to trade publications and organizations
Assure the efficient and timely submission of all required operational, financial, budgetary reports
Cross train other key staff members regarding the general sales process and important components as appropriate to facilitate the overall success of the team
Supervise and maintain all subcontracted and service provider agreements and relationships, as it relates to the upkeep, preventative maintenance and overall operations of the facility
Perform other duties as appropriate
Requirements:
BA or BS degree preferred
5 years applicable facilities management experience, preferably in the youth sports or recreation industry
including knowledge of synthetic turf maintenance, HVAC systems, indoor sports playing services, managing common areas, and general facility repairs
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations