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The resource would be responsible for day-to-day office administration as detailed below. The resource will be responsible for overall repairs and maintenance of all snags and improvements at office including but not limited to Plumbing, Carpentry, Civil, HVAC etc. The resource will be responsible for ensuring that the company has vendors who are providing quality and efficient services at best possible cost.
Job Responsibility:
Ensure facility rounds are taken, and helpdesk tickets are raised and closed on time (aiming for a 10% Quarterly increase in tickets closed)
Monitoring and closure of all helpdesk tickets
Servicing of equipment is done as per the schedule, with service reports uploaded in the CMMS portal on a weekly basis
Ensuring all meeting rooms are checked and all installed equipment is functional. A daily checklist must be updated
Ensuring work permits are raised one day in advance for activities carried out at the site. All repair and maintenance (R&M) activities must be closely monitored, and safety standards followed
Highlighting any risk observed at the site and updating it in the risk register with the necessary mitigation plan
Coordinating with the vendor for the maintenance of indoor plants
Accurate and correct data must be updated in the daily report and shared with MIS before the end of the day (EOD)
Sharing the 52-week calendar, training report, and all monthly reports by the end of every month
Updating the asset tracker and sharing the updated document on a monthly basis
Ensure attendance at operations calls and timely sharing of site updates
Ensuring all mails and queries received on the facility mail ID are responded to on time
Ensuring consumable stock is maintained for 1.5 months
Maintaining inventory of stationery, plumbing, and carpentry stock, and ensuring the details are updated in the Inventory Management Tool (IMT)
Maintaining a track of Personal Protective Equipment (PPE), plumbing, and carpentry tools
Ensuring trainings are conducted as per the training calendar, complete with evaluations. A weekly training report is to be shared with the training SPOC
Checking on the water and food testing reports and filing the same
Delivering one initiative per quarter focused on cost saving, process improvement, or innovation
Supporting in Cafeteria Operations
Event management, including coordination of food arrangements (Tea, Coffee, and Cookies)
Supporting in space management
Requirements:
Graduate
1+ year of experience in the core IFMS field
Experience managing Admin and Facilities
Good communication skills
Core understanding of housekeeping, guest management, event organizing, email communication and day-to-day admin tasks
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