CrawlJobs Logo

Facility Executive Soft Services

jll.com Logo

JLL

Location Icon

Location:
India , Noida

Category Icon
Category:
Office Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Assist Facilities Management Team with tactical planning for the team’s goals and objectives. Assists with receiving and dispatching of work requests to technical staff, vendors or other service providers. Work order entry and monitoring; redirect work orders that are assigned to wrong vendor or location; Monitor work order SLA adherence. Assists with the coordination, scheduling, follow-up and satisfaction of maintenance activities. Coordinates with onsite and regional Facilities team to advance service quality and enhance the client partnership. Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. To Assist Assistant Manager/ Manager Soft Services for the smooth running of operations.

Job Responsibility:

  • Assist Facilities Management Team with tactical planning
  • Assist with receiving and dispatching work requests
  • Work order entry and monitoring
  • Monitor work order SLA adherence
  • Assist with coordination, scheduling, follow-up of maintenance activities
  • Coordinate with onsite and regional Facilities team
  • Provide direction to vendors and service providers
  • Assist Assistant Manager/Manager Soft Services
  • Develop and implement building procedures
  • Facilitate/handhold Customers during Client visits
  • Coordinate booking of conference/meeting rooms, food & beverage, AV equipment
  • Ensure adequate supply of materials and services
  • Routinely inspect contracted services
  • Achieve Client satisfaction
  • Plan, organize and arrange internal events
  • Provide timely inputs to Admin lead
  • Make specific arrangements for visits
  • Provide assistance in general administrative activities
  • Contribute to Monthly Management Report
  • Participate in Emergency Evacuation procedures
  • Manage Health and Safety issues
  • Assist with re-sourcing of JLL's operation
  • Perform other duties as required
  • Carry out Vendor Background Checks
  • Maintain external employee data
  • Prepare floor register for Health and Safety Issues
  • Prepare SLA's for Vendors
  • Compile and update site account details
  • Coordinate and organize events
  • Compile snag list for Defect Liability Period (DLP)
  • Assist in preparation of Monthly Management and Quarterly Business Review reports
  • Assist in Cross audit
  • Handle Cafeteria and Pantry Operations
  • Conduct internal audit for food and beverage vendor
  • Ensure adequate availability of consumables
  • Ensure serviceability of pantry and kitchen machines
  • Compile and follow-up Landlord issues
  • Follow-up with vendor for invoice submission
  • Regular training of soft services staff
  • Ensure record maintenance for all activities
  • Ensure staff attrition is less than 5%

Requirements:

  • Diploma in Hospitality Management or Graduate
  • 3-4 years relevant experience
  • Good communication Skills
  • Well-groomed and presentable

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
JLL - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 31694 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Facility Executive Soft Services

Facilities Soft Service Lead cum Event Coordinator

The Facilities Soft Service Lead cum Event Coordinator manages comprehensive sof...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in Event Management, Hospitality Management, Business Administration, or related field
  • Minimum four to six years of experience in facilities management, event coordination, or hospitality services within Malaysian commercial office environment
  • Proven track record of managing soft services operations and coordinating successful corporate events
  • Strong event planning capabilities with experience managing corporate functions, conferences, and client entertainment events
  • Excellent organizational skills with ability to coordinate multiple vendors, timelines, and logistics simultaneously
  • Creative problem-solving abilities with attention to detail for seamless event execution and guest satisfaction
  • Proven experience managing relationships with Malaysian service providers and understanding of local market conditions for soft services procurement
  • Strong negotiation skills with ability to secure cost-effective contracts while maintaining quality standards
  • Experience with vendor performance monitoring and service level agreement management
  • Fluency in English and Bahasa Malaysia essential for vendor coordination and event communication
Job Responsibility
Job Responsibility
  • Manage comprehensive soft services operations including cleaning services, waste management, pest control, landscaping, and general workplace amenities
  • Coordinate with external service providers to ensure consistent service delivery and quality standards across all soft service areas
  • Monitor service level agreements, conduct regular quality inspections, and implement improvement initiatives to enhance workplace cleanliness and comfort
  • Develop and maintain relationships with soft service contractors including cleaning companies, catering providers, landscaping services, and specialty contractors
  • Negotiate service contracts, monitor performance against established standards, and coordinate vendor scheduling to minimize disruption to office operations
  • Resolve service issues promptly and ensure vendor compliance with Malaysian health, safety, and environmental regulations
  • Plan, coordinate, and execute corporate events including meetings, conferences, client entertainment, employee functions, and special celebrations
  • Manage event logistics including venue preparation, catering arrangements, audio-visual equipment setup, and guest coordination
  • Coordinate with internal departments and external vendors to ensure seamless event delivery and exceptional attendee experiences
  • Oversee workplace amenities including pantry operations, coffee services, employee wellness programs, and recreational facilities
  • Fulltime
Read More
Arrow Right

Assistant Manager – Soft Services/Events

Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B,...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree
  • 3–5 years’ experience in event planning, soft services, or facilities management
  • Strong organizational, multitasking, documentation, and communication skills
  • Proficiency in MS Office (Excel, PowerPoint)
  • Flexible to shift work, travel, and evolving priorities
Job Responsibility
Job Responsibility
  • Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract
  • Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery
  • Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards
  • Manage event calendars, supply inventories, promotional materials, and soft service resources
  • Negotiate with vendors/service partners, review contracts, and monitor service delivery in line with KPIs
  • Monitor budgets and provide updates to management on soft service and event expenses
  • Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation
  • Ensure compliance with health, safety, hygiene, labour law, and The Client at Powai policies during all operations
  • Support analysis, planning, and reporting on soft services/events as required by management
  • assist with presentations
  • Fulltime
Read More
Arrow Right

Senior Service Ambassador

The Senior Service Ambassador will be part of the Community Management and Workp...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
  • Semi-strategic role that will involve high-level planning and guiding the team towards an end to end successful operations
  • Conduct training, internal journey mapping, audits to keep team in regular check of execution
  • Help plan & support request required by BUs and ensure requirement are met at high standards
  • Strong problem-solving skills and the ability to work well under pressure
  • Proven experience in a similar guest relations role within a corporate environment
  • Strong customer service and communication skills to effectively address guest concerns
  • Knowledge of facility management principles, including cleaning, pest control, and landscape services
  • Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
  • Strong leadership and team management skills, with the ability to motivate and guide a diverse team
Job Responsibility
Job Responsibility
  • Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors
  • Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
  • Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants
  • Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client
  • Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism
  • Collaborate with external vendors and service providers for efficient delivery of soft services
  • Coordinate with internal teams to implement necessary improvements in soft services and human experience
  • Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations
  • Building and maintaining strong relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback
  • Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed
  • Fulltime
Read More
Arrow Right

Facilities Support Lead

The role is responsible for delivering exceptional client experience every day t...
Location
Location
United States , Boston
Salary
Salary:
100000.00 - 145000.00 USD / Year
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred
  • Exceptional customer service skills and professionalism with a passion for hospitality
  • Ability to manage multiple priorities and deliver results in a fast-paced environment
  • Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
  • Ability to work independently – strong prioritization and time management skills
  • Ability to work with diverse teams – lead by example
  • respectful, cooperative, accountable
  • Excellent verbal and written communication skills with the ability to communicate professionally
  • Excellent organizational skills and process management
  • Ability to adapt to new devices, technology and applications
Job Responsibility
Job Responsibility
  • Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace
  • Serve as an onsite contact and coordinate facility team services
  • Ensure services are executed in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules and regulations
  • Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics
  • Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
  • Strive to continually improve experience service performance
  • Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
  • Works collaboratively within the account team in the delivery of services across all business lines
  • Assists with third party vendor relationships and service partners to provide maximum service delivery
  • Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Facilities Support Lead

The role is responsible for delivering exceptional client experience every day t...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years minimum prior relevant experience in hospitality, facility / property management, janitorial operations and/or knowledge of commercial real estate, preferred
  • Exceptional customer service skills and professionalism with a passion for hospitality
  • Ability to manage multiple priorities and deliver results in a fast-paced environment
  • Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
  • Ability to work independently – strong prioritization and time management skills
  • Ability to work with diverse teams – lead by example
  • respectful, cooperative, accountable
  • Excellent verbal and written communication skills with the ability to communicate professionally
  • Excellent organizational skills and process management
  • Ability to adapt to new devices, technology and applications
Job Responsibility
Job Responsibility
  • Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace
  • Serve as an onsite contact and coordinate facility team services
  • Ensure services are executed in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules and regulations
  • Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics
  • Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
  • Strive to continually improve experience service performance
  • Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives
  • Works collaboratively within the account team in the delivery of services across all business lines
  • Assists with third party vendor relationships and service partners to provide maximum service delivery
  • Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
What we offer
What we offer
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
  • Fulltime
Read More
Arrow Right

Senior Soft Service Executive

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree/Diploma in housekeeping/hospitality
  • Minimum 5-7 years of work experience
  • Good communication skills in English (oral/written)
  • Knowledge in functional area of soft services
  • Adequate software exposure like MS office
Job Responsibility
Job Responsibility
  • Manage all activities related to housekeeping, pest control, facade cleaning, and horticulture
  • Actively understand and help resolve all client concerns related to Soft Services
  • Manage cleaning services, focussing on common areas
  • Take daily rounds of the premises to identify various cleaning needs
  • Create work plans/schedules, inspect, and assign cleaning/maintenance work to subordinate teams
  • Brief and De-brief all staff regarding their duties
  • Establish and implement operational standards and procedures
  • Maintain required records of budget and other information
  • Maintain inventory stock
  • Order new equipment, supplies, or furnishings
What we offer
What we offer
  • Total Rewards Program
  • Competitive pay and benefits package
  • Fulltime
Read More
Arrow Right

Business Unit Engineering Facility Management Engineer

Location
Location
China , Wuhan
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Budget management: General knowledge of how to plan, organise and manage costs and expenditures for a given area
  • Business risk management: General knowledge of how to assess and mitigate risks in a business environment
  • Facility Management scope and ways of working: Good knowledge which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of FM within the Ingka business
  • Facility Management business processes: Understand the main FM business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on unit level
  • Facility Management hard and soft services: High level knowledge on hard FM services (such as technical maintenance, IT related equipment and Services, IKEA Food equipment and services, Commercial equipment and services etc.) and soft FM services (such as cleaning services, pest control, snow removal, landscaping, waste management) and related local legislation and industry standards
  • Sustainability aspects in Facility Management: Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing)
  • Sustainable operations transformation: Good knowledge of how to transform our operations to become climate positive and contribute to a circular society
  • Broad knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation
Job Responsibility
Job Responsibility
  • Manage the FM services of each responsible property actively throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders
  • Coordinate operational tasks related to internal work and work executed by external FM suppliers in collaboration with the Unit FM Manager
  • Collaborate with external FM service providers and follow-up on the service quality to the Unit FM Manager
  • Coordinate and execute internal FM-related checks and reviews as well as participate in internal and external audits and certifications within the FM scope
  • Secure FM excellence by inspecting FM services including, administrating FM tools (ex. CAFM), IWAY maintenance and spot checks
  • Coordinate and produce relevant reports within the FM scope
  • Support the tendering process for new and/or potential FM service providers by assisting the service providers during site visits
  • Contribute with insights to the goalsetting, the FM budgeting activities and the annual business plan in the unit
  • Assist in controlling costs through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways of working in the FM area
  • Follow-up on permits, licences, certificates and reporting measures in order to stay compliant with local and international legislation as well as internal rules and requirements regarding the FM scope within Ingka
  • Fulltime
Read More
Arrow Right

Service Ambassador Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...
Location
Location
Singapore
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
  • Strong problem-solving skills and the ability to work well under pressure
  • Proven experience in a similar guest relations role within a corporate environment
  • Strong customer service and communication skills to effectively address guest concerns
  • Knowledge of facility management principles, including cleaning, pest control, and landscape services
  • Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
  • Strong leadership and team management skills, with the ability to motivate and guide a diverse team
  • Adept in front desk and back office processes with strong admin skills
  • Familiarity with occupational safety requirements and continuous improvement initiatives
  • Computer-savviness
Job Responsibility
Job Responsibility
  • Developing and implementing strategies to enhance the overall experience of occupants in the facility
  • Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
  • Manage and coordinate various soft services such as cleaning, pest control and landscaping
  • Conduct daily routine walkthroughs and assessments of the soft services delivery
  • Provide guidance, training, and support to team members
  • Collaborate with external vendors and service providers for efficient delivery of soft services
  • Coordinate with internal teams to implement necessary improvements
  • Building and maintaining strong relationships with occupants and stakeholders
  • Monitor and evaluate the quality of services
  • Utilizing data and analytics to gain insights into occupant preferences
  • Fulltime
Read More
Arrow Right