Facility Coordinator cum Receptionist Job at JLL (Ho Chi Minh City)

Job Description

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Job Responsibility

Assist the Facility Management team in the delivery of services especially all help desk issues & user services
To assist in the maintenance of the premises including any designated financial, maintenance, procurement, and asset & vendor management
Develop an understanding of and sound working relationships with key representatives of the client and key suppliers/service providers with whom you operate in support of the site
Specifically manage the role of the receptionist, the office assistants
Reception & Front Desk Management
Manage the receptionist in the discharge of the front office duties
Corporate Amenities
Oversee pantry services, presentations and staff events
Manage kitchen equipment inventory and maintenance
Ensure the general cleanliness of the office and the management of the Janitorial team
Manage user motobike park applications with Building Landlord
Manage fleet management & act on user feedback
Procurement of copier refills, office equipment [non IT equipment] and plants for the office
Management & Administration
Manage offsite record management operations including documents collection & retrieval
Review and spot-check your areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client
Assist with detailed floor inspections on a routine basis
Monitor the Help Desk system as it effects your area & ensure that rectification works are recorded & action-ed in a timely manner
Ensure your aspects of the working environment meet all requisite OH&S Standards
To ensure the smooth running of meetings &/or events
Assist with Business Unit relocations or ‘ad hoc’ projects
Assist with critical out-of-hours issues & participate as a key team member in response to emergency situations
If appropriate, liaise closely with the client on-site representatives to address problems and/or enhance working environment performance
Clearly document & communicate all client expectations to the balance of the FM team
Work collaboratively with colleagues both within the Schneider Electric account & in the wider Jones Lang LaSalle network
Ensure general administrative activities under your control are conducted in a timely and efficient manner
Assist with any other duties as assigned by the Facility Manager on a “need be” basis
Manage all related contracts and its administration and renewals including the calling of tenders

Requirements

Adequate interpersonal skills to manage diverse range of service providers and Client representatives
Sound written and oral communication skills
Ability to manage multiple operational matters on a daily basis
Working knowledge of OH&S and BCA Regulations
Proven capacity to understand and interpret commercial contracts
Capacity to deal with ambiguity and seek guidance in areas of difficulty
Experience in technical, facility management or project management activities
Sound computer skills in Microsoft Office

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Facility Coordinator cum Receptionist

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