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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Job Responsibility:
To provide the highest levels of cleanliness and hygiene to the Company standards within the service specification
To prepare and assist in any special functions, which may sometimes be outside normal working hours
To report and act on customer and client complaints or compliments and any incidents of accident, fire, theft, loss, damage, or other irregularities
To attend meetings and training courses as may be necessary. Some of which may occur outside normal working hours
To carry out reasonable periods of overtime as may be required from time to time
To train new colleagues by showing them tasks and how things are done
Upload all reports, noting and assigning actions ensuring follow up before closing out
Using platforms provided record all JLL training for team members
Support if required with track and trend on-time training
Take on ad hoc projects from time to time as deemed necessary. Recommend control improvements that add value to the business
Work with management /team leads/to develop practical solutions for issues identified and carry out special investigations as required
Carry out SOP /JLL training as required
Assist if required with client focused training
Helping in Reviewing & Updating Company Policies
Requirements:
Have full knowledge of all areas where JLL carry out operations
Schedule and provide trainings on Client site specific procedures, prepare training material and equipment
Create training specification and create, adjust and delete curriculum where necessary
Manage SMS training system appropriately, add, delete, schedule and complete trainings with JLL site team
Update and maintain training and trackers
Complete JLL on the job trainings with staff members
Have full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by your line manager only after COSHH and equipment training has been given
Report any equipment which is faulty, mark as faulty and do not use
Report any safety hazards or inappropriate compromises to the line Manager
To be aware of material expenditure and cost and avoid unnecessary waste
Comply with all security regulations for cleaning materials, equipment and buildings as laid down by client and JLL
Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations
Provide cover in other areas in times of sickness and holidays
Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH
Document completion of duties by completing forms, reports, logs, and electronic records
Complete all required documentation accurately and legibly
Carry out all other reasonable tasks as directed by management
Working closely with an Admin support on training planning and completion
Work closely with supervisors from all areas to complete scheduled trainings and look ached on training requirements
Support audit completion
Excellent communication skills essential to communicate with team members, team leads, supervisors, managers and client colleagues
Excellent organisational skills required to coordinate tasks and duties