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The role of a Facilities Technician Out of Hours is to perform diverse maintenance and repair tasks in residential or commercial areas across the business, covering minor plumbing (leaks/toilets), electrical (bulbs, smoke alarms and fuses) carpentry (shelves, doors and cabinets. Painting, decorating and general upkeep like gardening or appliance installation, requiring practical skills and service that require a broad skillset. This role is also to provide immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. Working Pattern: This role operates a 4 on 4 off shift pattern, covering out-of-hours support. Shifts are worked on a rota basis and will be either 19:00 - 07:00 or 20:00 - 08:00.
Job Responsibility:
Perform diverse maintenance and repair tasks in residential or commercial areas
Provide immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required
Maintenance & Repairs examples: Fixing dripping taps, unblocking sinks, repairing door handles patching holes in walls
Replacing light fixtures, bulbs, and fuses
Hanging pictures, installing shelves, curtain rails assembling furniture and basic cabinet works
Fixing toilets, toilet cisterns and clearing drains
Painting and decorating minor areas, preparation and making good
Groundskeeping including basic gardening, cleaning gutters and changeable weather preparation
Safety & Compliance: Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to
Risk assessments are reviewed and adhered to
Regular safety inspections are carried out
Support incident response when required
Operational Support: Support operational teams with repair needs for day to day tasks in residential areas, commercial areas and events, entertainment and seasonal attractions as required
Ensure tools, materials and parts are available and stock levels maintained
Ensure all items used adhere to Brand standards
Work collaboratively with the wider maintenance and facilities team
Ensure minimal disruption to guests and operations when completing works
Guest & Team Experience: Work in a professional and guest-focused manner when operating in public areas
Provide advice and support to resort departments
Maintain high standards of housekeeping in all work areas
Requirements:
Strong fault-finding and problem-solving skills
Ability to work independently and prioritise workload
Good communication and teamwork skills
Flexible approach to working hours and operational demands