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Facilities Coordinator role is a client-facing role based at client's serviced office in Riyadh and is responsible for delivering exceptional customer services by combining front-of-house reception duties with facilities coordination. This position ensures a welcoming, professional environment for all employees and visitors, while supporting the seamless operation and maintenance of the site.
Job Responsibility:
Raising Purchase Requests and process Monthly Invoices
Coordination between employees requests and the building management (consumables, meeting rooms and space bookings, managing access requests, workplace matters and parking issues)
supervise to maintain the office in a proper manner
Coordination between Client's management and the building management, validating invoices, support HSE audits, support security surveys, liaise with different client teams to arrange services for Saudi Employees
Tracking and updating various reporting
Update space occupancy using Client's tools and software
Engage visitors and employees to ensure they feel warmly welcomed and assisted
Act as a central point of contact for client and landlord to manage all facilities related tasks
Monitor and maintain the front of house and surroundings to ensure a safe, clean, organized environment
Execute the badging process for employees, visitors, and third-party providers
Create work orders for maintenance, safety, and security concerns
Partner with facility services and management teams to maintain a safe, comfortable environment and proactively coordinate meetings, events, and daily operations
Conduct regular facilities inspections and audits
Manage client facilities service providers on a day-to-day basis
Manage and support facilities projects depending on scope and spend
Raise purchase orders and check invoices for facilities related services
Support meeting and event services, including room bookings, setup, and coordination with catering and AV teams
Liaise with landlord, vendors, contractors, and building management to resolve issues
Identify potential risks and escalate as appropriate
Perform ad hoc assignments and provide administrative support
Requirements:
Minimum 3 years of previous customer service, hospitality, or facilities-related experience
Experience in SAP (Ariba Sourcing and Ariba Procurement)
Strong interpersonal skills and a passion for hospitality and service excellence
Ability to multi-task, prioritize, and manage shifting daily priorities while ensuring consistent and elevated guest experiences
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Ability to perform minimal physical activity such as carrying small packages
Flexibility and positive attitude in managing daily operations