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JLL Logo JLL · Office Administration

Facilities Support Coordinator

Saudi Arabia, Riyadh · Job Posted February 21, 2026
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Job Description

Facilities Coordinator role is a client-facing role based at client's serviced office in Riyadh and is responsible for delivering exceptional customer services by combining front-of-house reception duties with facilities coordination. This position ensures a welcoming, professional environment for all employees and visitors, while supporting the seamless operation and maintenance of the site.

Job Responsibility

  • Raising Purchase Requests and process Monthly Invoices
  • Coordination between employees requests and the building management (consumables, meeting rooms and space bookings, managing access requests, workplace matters and parking issues)
  • supervise to maintain the office in a proper manner
  • Coordination between Client's management and the building management, validating invoices, support HSE audits, support security surveys, liaise with different client teams to arrange services for Saudi Employees
  • Tracking and updating various reporting
  • Update space occupancy using Client's tools and software
  • Engage visitors and employees to ensure they feel warmly welcomed and assisted
  • Act as a central point of contact for client and landlord to manage all facilities related tasks
  • Monitor and maintain the front of house and surroundings to ensure a safe, clean, organized environment
  • Execute the badging process for employees, visitors, and third-party providers
  • Create work orders for maintenance, safety, and security concerns
  • Partner with facility services and management teams to maintain a safe, comfortable environment and proactively coordinate meetings, events, and daily operations
  • Conduct regular facilities inspections and audits
  • Manage client facilities service providers on a day-to-day basis
  • Manage and support facilities projects depending on scope and spend
  • Raise purchase orders and check invoices for facilities related services
  • Support meeting and event services, including room bookings, setup, and coordination with catering and AV teams
  • Liaise with landlord, vendors, contractors, and building management to resolve issues
  • Identify potential risks and escalate as appropriate
  • Perform ad hoc assignments and provide administrative support

Requirements

  • Minimum 3 years of previous customer service, hospitality, or facilities-related experience
  • Experience in SAP (Ariba Sourcing and Ariba Procurement)
  • Strong interpersonal skills and a passion for hospitality and service excellence
  • Ability to multi-task, prioritize, and manage shifting daily priorities while ensuring consistent and elevated guest experiences
  • Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
  • Ability to perform minimal physical activity such as carrying small packages
  • Flexibility and positive attitude in managing daily operations
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