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As the Facilities Supervisor, you will assist in the FM with the operation and maintenance of building systems, services, and equipment which support the core activities of the organisation. You will be hands-on to ensure the day-to-day upkeep of the London facility, manage daily issues and preventative maintenance, whilst ensuring compliance with Buhler H&S, Quality, and Environmental standards.
Job Responsibility:
Ensure proactively the site is always maintained and presented to the highest standards
Act as first responder to Helpdesk requests & emergencies, resolving them in a timely manner, by identifying solutions & using your own skill set, or calling on other inhouse or external service providers
Manage quotations and purchase orders for remedial works, liaising with and monitoring the work of contractors and submitting for approval
Manage the performance of the onsite contractors, cleaning, pest control, Canteen, security and vending contractors
Using software, ensure all planned maintenance work is completed on time, to QEHS standards, and within budget
and record all Helpdesk requests, and update the head of facilities with progress reports weekly
Attain a working knowledge of the sites security, fire safety, BMS and other operational systems
Familiarity with, and practice safe use of, the organisation's mobile elevating work platforms ('cherry picker' and 'scissor lift')
Maintain a proactive and professional relationship with colleagues, internal customers, and visitors, reporting any incident that may adversely affect delivery and customer satisfaction
Carry out Portable Appliance Testing as and when required
Set up furniture configurations as required for seminars and meetings
Attend regular meetings with line manager and health and safety team to discuss any issues or concerns and collaborate with other UK locations on facilities matters
Requirements:
Level 3 qualification in facilities management or demonstrable experience in a facilities role at supervisor level (muti site experience beneficial)
Health and safety training, IOSH managing safely or similar, Working at Height
Time and personal management skills, prioritising objectives and workload, and working to deadlines dictated by commitments. Be flexible with working hours at short notice to suit contractor visits, emergencies, and for out of hours works when needed
Excellent communication skills and ability to build and maintain strong working relationships with a variety of stakeholders
Extensive experience managing the maintenance contracts for the facility
Familiarity with simple HVAC, LEV, Boiler systems
and ability to demonstrate a basic electrical competency, having a practical and hands on approach to problem solving and issue resolution
Good understanding of H&S Laws and regulations and the requirements associated within office and manufacturing activities (e.g. RAMS, PTW's, contractor control)
Sound working knowledge of MS Office products (Word, Excel, Outlook) and be able to gain competency in using BMS & maintenance software
Demonstrate and strive for continuous improvement both in yourself and what you do, by being keen to develop yourself with training that is offered, identifying potential issues before they are reported by others, and seeking high quality, timely, and cost-effective solutions
Nice to have:
Understanding of environmental issues & sustainability within a commercial or industrial setting
BTEC HND or degree in facilities management
NEBOSH National General Certificate
IPAF License
Member of British institute of facilities management (BIFM) or institute of workplace and facilities management (IWFM) or similar
What we offer:
25 days holiday + bank holidays + 1 celebration day
Annual company bonus
Life Insurance: 3x basic salary
Aegon Pension Plan
Canteen offering a variety of lunch options
Cycle to Work Scheme
Bupa Health and Dental Cash Plan
Employee perks and discounts (Telus)
Give as you Earn
Barnardo's Workplace Lottery
Regular social, sports, leisure and wellbeing events in a diverse and inclusive workplace