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Facilities Supervisor

thredup.com Logo

ThredUp

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Location:
United States of America , Suwanee, Georgia

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Facilities Supervisor at ThredUp you’ll be responsible for ensuring our four distribution centers are safe, efficient, compliant, and well-maintained. You’ll lead a team that manages preventive and reactive maintenance, safety programs, and vendor relationships. This role combines hands-on technical work with strategic oversight to support smooth operations, reduce costs, and create a safe, high-functioning environment where our teams can thrive.

Job Responsibility:

  • Champion a safety-first culture across all facility operations
  • Ensure compliance with OSHA, NFPA, environmental, and local safety regulations
  • Conduct regular inspections, audits, and hazard assessments
  • document and resolve issues promptly
  • Oversee fire suppression systems, alarms, emergency lighting, and PPE use
  • Lead incident investigations and develop corrective action plans
  • Train technicians and team members on safety protocols and emergency response
  • Ensure work areas are safe, organized, and aligned with thredUP’s environmental and sustainability goals
  • Manage preventive and corrective maintenance on facility assets, including HVAC, plumbing, electrical, refrigeration, and life safety systems
  • Perform and oversee troubleshooting and repairs on mechanical and building systems (blockages, resets, small equipment, etc.)
  • Maintain and inspect equipment such as pallet jacks, conveyor systems, printers, and automation assets
  • Ensure maintenance programs meet compliance and operational reliability standards
  • Use technology to create, track, and prioritize maintenance work orders
  • Support remodels, expansions, and special facility projects as needed
  • Oversee vendor contracts and ensure quality, timely, and cost-effective service
  • Evaluate vendor performance
  • enforce accountability for service standards
  • Identify and execute opportunities for in-house repairs to reduce external costs
  • Partner with Procurement and Operations to manage service agreements and cost control
  • Understand “repair vs. replace” decision-making and manage asset life cycles accordingly
  • Supervise and schedule maintenance technicians across multiple shifts
  • Communicate maintenance priorities and impacts to operations leadership
  • Engage and educate new team members and leaders on property management priorities
  • Foster collaboration with landlords, contractors, and local authorities for facility permits and compliance
  • Model inclusivity and respect while creating an environment of trust and teamwork
  • Track maintenance labor, parts, and repair costs to identify cost-saving opportunities
  • Contribute to annual maintenance and capital budget planning
  • Recommend and implement efficiency improvements that reduce downtime and improve equipment reliability

Requirements:

  • 5+ years of experience in facilities maintenance, property management, or industrial operations support
  • Strong working knowledge of HVAC, plumbing, electrical, and mechanical systems
  • Experience leading or supervising maintenance teams
  • Familiarity with OSHA regulations and safety best practices
  • Proficiency in maintenance tracking systems and work order tools
  • Strong communication skills and ability to manage vendor relationships effectively
  • Ability to lift/move up to 40 lbs., climb ladders, and remain mobile during shifts

Nice to have:

  • Previous experience in a distribution center, warehouse, or retail facility
  • Technical education or certification in HVAC, electrical, plumbing, or safety disciplines
  • OSHA or similar safety certification
  • Experience managing facility systems across multiple locations
What we offer:
  • Competitive salary + equity opportunities
  • Employee stock purchase plan
  • Flexible PTO + 9 paid holidays
  • Paid Sabbatical after 3 years of full-time employment
  • Generous paid parental leave
  • Medical, dental, vision, 401k, life and disability insurance
  • A culture built on our DOTS values: Delivering an exceptional customer experience, Openly giving and receiving feedback, Teaming Up for success, and Striving for excellence
  • A strong commitment to diversity, inclusion, and belonging, encouraging all team members to bring their authentic selves to work

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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