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T-Mobile Logo T-Mobile · Real Estate

Facilities Specialist

United States, Atlanta Employment contract 22.63 - 40.82 USD / Hour · Job Posted April 24, 2026
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Job Description

We are seeking a Facilities Specialist to ensure a safe, healthy, and secure environment for a large customer experience center (call center) through effective facilities management. In this role, you will manage day-to-day operations including light maintenance, vendor coordination, and compliance regulations. You will collaborate with site leaders, vendors, and cross-functional partners to balance immediate needs and strategic objectives. Success is measured by maintaining operational efficiency, safety standards, and quality service delivery. ** This role is 5-days/week Monday-Friday at our Atlanta Call Center. You must be able to participate in on-call rotation and respond to after-hours issues. Flexibility to support occasional overnight work as business needs require **

Job Responsibility

  • Handle light facility maintenance such as electrical, mechanical, and plumbing systems
  • Manage vendor services such as janitorial, café, landscaping to ensure quality and timely service, ultimately a safe and functional environment for staff and visitors
  • Support security, audits, and compliance with local, state, and federal regulations
  • Coordinate events, signage, mailroom operations, and shipping/receiving
  • Order and manage supplies, equipment, and inventory
  • Coordinate space management activities including moves, furniture reconfigurations, and ergonomic accommodations
  • Coordinate financial activities including budget tracking, purchase orders, and invoice processing to support site operations
  • Support preventative maintenance for critical systems (HVAC, electrical, fire/life safety)
  • Collaborate cross-functionally and contribute to business continuity and facility planning
  • Ensure compliance with city, state, and federal codes and maintain disaster business continuity plans for the facility
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma or GED (Required)
  • Up to 2 years of facilities, maintenance, or related experience
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Ability to participate in on-call rotation and respond to after-hours issues
  • Strong customer service skills with the ability to support employees and site leadership
  • Vendor management and coordination experience
  • Effective communication and relationship-building skills
  • Ability to work cross-functionally and manage multiple priorities
  • Proficiency in Microsoft Office

Nice to have

  • Experience in a multi-building, campus, or call center environment
  • Exposure to HVAC, mechanical systems, or furniture systems

What we offer

  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • annual bonus or periodic sales incentive or bonus
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
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