Facilities Soft Services Coordinator Job at JLL (Kuala Lumpur)

Manager facilities soft services

As a Facility Manager Soft Services at JLL, you'll play a crucial role in shapin...

Location

India , Mumbai

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree in Facility Management, Business Administration, or related field
Proven track record of managing vendor relationships and service contracts
Strong knowledge of health and safety regulations and best practices
Excellent communication and interpersonal skills
Proficiency in Microsoft Office suite and facility management software
Ability to prioritize tasks and manage multiple projects simultaneously
More than 8 years in Facility Management – Soft Service

Job Responsibility

Supervise and coordinate regular maintenance activities for the facility
Oversee repairs and renovations to ensure the facility is in optimal condition
Developing and implementing building procedures and performance measures
Develop and manage budgets for facility operations and maintenance
Identify cost-saving opportunities and efficiency improvements
Develop and implement service level agreements (SLAs) with vendors and internal stakeholders
Monitor and evaluate service quality
Conduct regular site inspections to maintain high standards of cleanliness and safety
Collaborate with internal teams and external partners to enhance service delivery
Foster a culture of innovation and continuous improvement in soft services management

Fulltime

Assistant Facilities Manager, Soft Services

This position is responsible for supporting overall low side soft services opera...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

High school diploma or graduate degree
Minimum 4 years of experience in facilities/property management, hospitality, or related field
Knowledge of technology applications with strong organizational and verbal communication skills
Strong customer focus including critical thinking, problem-solving skills, and empathy
Ability to work independently with little supervision and handle stressful situations effectively
Positive, professional attitude with self-motivation, confidence, energy, and flexibility
Experience with client reporting and report preparation

Job Responsibility

Conduct scheduled and surprise facility walkarounds to ensure high housekeeping standards and timely closure of trouble tickets within SLAs
Assist in preparing and managing budgets while advising business on efficiency and cost-effectiveness improvements
Support oversight of mail room services, medical room, and ambulance services while ensuring accruals are submitted with minimal variance
Assist in coordinating business unit moves in sync with space management teams and handle emergency situations
Support monitoring of Facilities Assistant managers and executives, helping assign tasks and provide guidance
Provide escalation support for facility management related issues and help maintain site compliance scores per statutory norms
Assist with technology tools implementation, support finance team with annual budgets, and help prepare monthly and quarterly business reviews

Fulltime

Facilities Soft Service Lead cum Event Coordinator

The Facilities Soft Service Lead cum Event Coordinator manages comprehensive sof...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Diploma in Event Management, Hospitality Management, Business Administration, or related field
Minimum four to six years of experience in facilities management, event coordination, or hospitality services within Malaysian commercial office environment
Proven track record of managing soft services operations and coordinating successful corporate events
Strong event planning capabilities with experience managing corporate functions, conferences, and client entertainment events
Excellent organizational skills with ability to coordinate multiple vendors, timelines, and logistics simultaneously
Creative problem-solving abilities with attention to detail for seamless event execution and guest satisfaction
Proven experience managing relationships with Malaysian service providers and understanding of local market conditions for soft services procurement
Strong negotiation skills with ability to secure cost-effective contracts while maintaining quality standards
Experience with vendor performance monitoring and service level agreement management
Fluency in English and Bahasa Malaysia essential for vendor coordination and event communication

Job Responsibility

Manage comprehensive soft services operations including cleaning services, waste management, pest control, landscaping, and general workplace amenities
Coordinate with external service providers to ensure consistent service delivery and quality standards across all soft service areas
Monitor service level agreements, conduct regular quality inspections, and implement improvement initiatives to enhance workplace cleanliness and comfort
Develop and maintain relationships with soft service contractors including cleaning companies, catering providers, landscaping services, and specialty contractors
Negotiate service contracts, monitor performance against established standards, and coordinate vendor scheduling to minimize disruption to office operations
Resolve service issues promptly and ensure vendor compliance with Malaysian health, safety, and environmental regulations
Plan, coordinate, and execute corporate events including meetings, conferences, client entertainment, employee functions, and special celebrations
Manage event logistics including venue preparation, catering arrangements, audio-visual equipment setup, and guest coordination
Coordinate with internal departments and external vendors to ensure seamless event delivery and exceptional attendee experiences
Oversee workplace amenities including pantry operations, coffee services, employee wellness programs, and recreational facilities

Fulltime

Facilities Services Manager

The Real Estate & Workplace Solutions (RE&WS) team helps shape workplace environ...

Location

Belgium , Brussels

Salary:

Not provided

Willis Towers Watson

Expiration Date

Until further notice

Requirements

A Bachelor’s or Master’s degree, combined with around 3–5 years of experience in facilities management, with a strong focus on workplace services and office environments (soft services), ideally within a client-focused, professional services setting
Strong communication skills in English, Dutch, and French, enabling you to connect easily with colleagues and stakeholders across different teams and locations
A proactive and positive mindset when it comes to change, with the ability to adapt and translate evolving business needs into practical solutions
Flexibility to travel occasionally for office visits, meetings, and team or project initiatives
A Prevention Advisor Level 3 certification
Solid knowledge of regulatory requirements and compliance related to facilities operations in Belgium.

Job Responsibility

Manage day-to-day workplace services and coordinate key programs that enhance productivity, manage costs, mitigate risk, and reinforce our employer brand
Covers the entire workplace experience — including office environment and maintenance, reception and meeting support, food services, print and mail operations, office equipment, health & safety, security, business continuity, and records management.

What we offer

Attractive salary package
Great work environment within a dynamic and talented team
Ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development
Diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems
Supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Fulltime

Facility Executive - Soft Services

We are looking for a proactive and energetic Soft Services Executive to oversee ...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 24, 2026

Requirements

Graduate/Diploma in Hospitality Management, Facility Management, or Hotel Management is preferred
2 to 4 years of experience in corporate facilities operations, hospitality, or guest relations

Job Responsibility

Daily Floor Supervision & Operations
Helpdesk & Ticket Management
Vendor Coordination & Inventory Control
Safety & Compliance

Facility Soft Services

Location

India , Bangalore

Salary:

Not provided

Randstad

Expiration Date

July 10, 2026

Requirements

Experience: Usually 3–5 years in facilities management, hospitality, or hotel management.
Skills: Strong vendor coordination, communication, leadership, and attention to detail.
Knowledge: Familiarity with safety, health codes, and chemical safety standards

Job Responsibility

Housekeeping Management: Oversee daily cleaning, deep cleaning, and waste management to ensure high sanitation standards.
Security & Safety: Monitor security personnel, manage access control, and ensure compliance with safety regulations (EHS).
Vendor Management: Negotiate with service providers and monitor contractor performance against Service Level Agreements (SLAs).
Front Desk & Logistics: Manage receptionists, front office operations, visitor management, and mailroom services.
Landscaping & Pantry: Maintain indoor/outdoor greenery and manage cafeteria/pantry services and hygiene.
Reporting: Prepare daily, weekly, and monthly performance reports, managing budgets for materials and staff.

Fulltime

!

RE&WS Facilities Services Assistant - Generalist

Note: This is an in-office role in our Philadelphia Office. The Role: Reception/...

Location

United States , Philadelphia

Salary:

Not provided

Willis Towers Watson

Expiration Date

Until further notice

Requirements

2+ years experience in a professional office environment providing general office support
Exceptional customer service skills
Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person
Professional demeanor and appearance
Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency
Reliable and punctual
Strong organizational skills, with demonstrated ability to multi-task and prioritize effectively
Knowledge of AV equipment and limited technology in a meeting environment
A strong focus on detail and accuracy of work
Strong time management skills

Job Responsibility

Perform all duties related to reception/switchboard including call and visitor handling
Meet, greet and announce visitors in a professional manner
Ensure visitors are identified in accordance with security procedures
Handle hotspot/visit office space requests as required
Monitor booking tool and communicate/liaise with colleagues booking conference rooms to verify requirements and expedite changes
Physical set up / break down of rooms for meetings
Ensure conference rooms and meeting rooms are stocked with equipment and/or refreshments daily, as required
Monitor to ensure housekeeping standards are maintained in conference/meeting rooms
Track upcoming conference/meeting room bookings
Ensure conference/meeting rooms are set-up as requested

What we offer

Mental health/emotional wellbeing (including Employee Assistance Program)
medical (including prescription drug coverage and fertility benefits)
dental
vision
Health Savings Account
Commuter Accounts
Health Care and Dependent Care Flexible Spending Accounts
company-paid life insurance
supplemental life insurance
AD&D

Fulltime

Soft Services Manager

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully r...

Location

United States , Portland

Salary:

95000.00 - 100000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, management, engineering or related field
At least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure
Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access
General working knowledge of industrial facility maintenance in a manufacturing environment
Experience utilizing a CMMS (Computerized Maintenance Management System)
Good communications and analytical skills
Working knowledge of computer systems and integrated software application programs
Demonstrated fluency in computer use including the full Microsoft product line
Some tasks will require repetitive wrist movement
Some tasks will require the ability to walk extensively throughout facilities during a workday

Job Responsibility

Develops plans and programs in response to present and anticipated space and facility requirements
Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved
Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements
Scheduling, planning, documentation, performance and reporting with Amentum management team and client
Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations
Coordinates final approval of facility designs
Formulates operating rules, regulations, and procedures
Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required
Clearly understands Amentum scope of work and contract requirements for the area of responsibility
Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

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Facilities Soft Services Coordinator

Job Description

Job Responsibility

Requirements

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