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Facilities & Scheduling Manager

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D-Hive Ltd

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Location:
United Kingdom , Chesterfield ▼

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

36050.00 GBP / Year
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Job Description:

Lead the day-to-day operations for our premises and facilities which support our people, tenants and members to access quality services. We’re looking for a confident, highly organised facilities professional to lead the operational management of our premises and front of house services. From managing frontline customer experience to planning maintenance programmes and controlling budgets, you’ll ensure our premises actively support the organisation’s objectives, commitment to sustainability and reputation. This is a role where strong organisational skills really matter to calmly and efficiently manage priorities, proactively problem solve, ensure services are well-planned, keep everyone informed and maintain effective systems where nothing is left to chance.

Job Responsibility:

  • Take ownership for the coordination of our premises and front of house services, ensuring colleagues, tenants and visitors experience spaces that are welcoming, safe, well run and reliable
  • Bring clarity and structure for reception, cleaning and maintenance team members to deliver a consistent, professionally presented and high-quality service
  • Provide clear leadership, setting direction for rotas, activity, service coordination and scheduling
  • Oversee facilities operations, maintenance activity, supplier contracts and Health & Safety compliance
  • Work closely with internal colleagues, contractors and other external bodies to ensure buildings are compliant, well maintained and operate smoothly
  • Have excellent communication skills to ensure people are appropriately informed
  • Provide day to day line management for reception, maintenance and cleaning team members
  • Plan rotas and schedules to ensure appropriate onsite cover and consistent service levels
  • Oversee services across sites, maintaining high customer service standards
  • Plan and oversee preventative and reactive maintenance within agreed budgets
  • Coordinate refurbishments, building projects and dilapidation works
  • Carry out (or commission) regular inspections to identify and resolve issues efficiently
  • Act as the operational lead for premises related communications
  • Be a key point of contact for tenants, holding regular review meetings
  • Oversee meeting room, workspace and facilities bookings
  • Manage and further develop the virtual office service, including tenant relationships and associated budgets
  • Work collaboratively with internal teams, including IT, HR and ESG group
  • Manage supplier contracts, renewals and performance for cleaning, security and maintenance
  • Maintain accurate contract and asset registers
  • Lead on Health and Safety across all sites, working with external consultants where required
  • Ensure statutory inspections, documentation and ISO audit requirements are met
  • Support and monitor premises budgets across multiple sites
  • Track facilities invoicing inbound and outbound including chases where applicable
  • Ensure value for money and accurate forecasting

Requirements:

  • Demonstrable experience managing premises, facilities services or operational teams
  • Strong operational and project management experience
  • Experience of rota planning, scheduling and maintenance coordination
  • Confident working with suppliers, contracts and service agreements
  • Excellent organisational, communication and administrative skills
  • Strong IT skills, including Microsoft Office and cloud based systems
  • A proactive, resilient approach with the ability to work independently and as part of a team
  • Full UK driving licence, access to own transport and willingness to travel
  • Flexibility to provide out of hours emergency cover on a rota basis
What we offer:
  • 25 days holiday plus bank holidays each year (pro rata for part time)
  • 8% employer contribution to pension scheme (non-contributory for employee)
  • Wellbeing support including access to Westfield Health plan, Mental Health First Aiders, self help toolkits, discounts and more
  • Your Birthday off plus an extra day of leave after 5 and 10 years' service
  • Life assurance (death in service support scheme) for your beneficiaries
  • Dress for the day policy
  • Two CSR days to take per year (volunteering activity)
  • Access to tax-free childcare and Bike2Work schemes
  • Special leave for bereavement, compassionate leave & dependent related time off
  • Learning and professional development opportunities
  • Flexibility to take unpaid leave, paid study leave & special leave for territorial army
  • Recognition and engagement schemes including our Our Stars
  • Tax free 45p per business mile for cars (up to 10,000 miles per year)
  • Employee social events

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
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