Facilities Program Manager

• Manage vendor contracts contracted by CLIENT CRE, overseeing site coordination activities
• Manage the formation of an on-site emergency team, including training and organizing fire drills in support of CLIENT CRE EHS
• Serve as a single point of contact for CLIENT employees regarding move activities and furniture management
• Supervise, coordinate, and execute moves, including small on-site moves of up to 20 workstations
• Manage furniture services, including relocation, reconfiguration, and adjustment for ergonomic purposes
• Maintain current warranty information on furniture systems
• Ensure cleaning services meet Accepted Quality Levels (AQL) for different areas
• Manage and coordinate shuttle bus services
• Develop and review parking policies, liaise with parking vendors, and confirm terms and conditions
• Provide a single point of contact for all facility management and housing-related service requests
• Manage customer requests from front-to-end
• Maintain up-to-date knowledge about site departments, protocols, and policies within the FM organization
• Analyze operational data across functions to identify improvement opportunities
• Prepare and submit regular reports on service activities
• Coordinate with stakeholders from various departments to ensure integrated facility solutions
• Communicate effectively with involved stakeholders during moves and other facility-related activities
• Act on EH&S messages/notifications in accordance with agreed protocols at the site
• Integrate the emergency team into CLIENT's broader emergency response organization
• Propose and oversee implementation of cross-location initiatives to optimize facility operations
• Adapt rapidly to changing circumstances and adjust service delivery accordingly

• Bachelor’s degree or equivalent work experience in Facilities Management / Office Management
• More than 5 years of MNC industry experience
• Experience in High Technology Industry is a plus
• Effective communication skills
• Strong interpersonal and problem-solving skills
• Excellent verbal/written communication and presentation skills
• Capable of dealing in high stress environment, balancing operational and strategic priorities
• Demonstrated ability to develop strategic partnerships with stakeholders
• Strong management and organizational skills to build teamwork and collaboration
• Flexible, resourceful, and proactive individual, able to produce results with minimal guidance and under tight deadlines
• Ability to work well under pressure and at high volume without compromising quality

Experience in High Technology Industry

• Group Insurance Plan
• Annual Leave
• Labor Insurance
• National Health Insurance
• Employee Welfare Committee
• Employee Assistance Programme (EAP)