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The Facilities Coordinators role is varied and fast paced day to day which will include updating systems (both Integral & client), providing effective and efficient administration for our client as well as uploading of quotes to CAFM system, filing and carrying out other general administrative duties.
Job Responsibility:
Management of accounts such as PPM & reactive WIP and invoicing
Provide helpdesk duties
Acts as an interface with client, visitors, and guests
Generate purchase orders
Manage an accurate filing system
Ensure payment submissions are processed in timely manner
To work on variety of client systems
General administrative duties including scanning, filing and systems updates
Updating, uploading and checking of the clients’ online systems
Carry our other general office duties including photocopying and scanning
Uploading of quotations to CAFM system
Raising and chasing of supplier orders including dealing with supplier queries
Input engineers time sheets onto the relevant systems
Liaise closely with the site teams and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records
Assist TSM with tactical planning for the facilities team’s goals and objectives
To record minutes during monthly & quarterly client meetings
Assists with receiving and dispatching of work requests to technical staff, vendors or other services providers
Ensures appropriate follow up with customers
Seeks to continuously improve processes, systems, and overall client satisfaction
Provides direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption
To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes
Requirements:
Excellent IT skills
Experience in a similar administrative role
Excellent customer service skills and communication
Ability to deal with all levels of staff/management/customers
Enthusiasm and proactive in achieving the highest standard of operation
Strong organizational skills and collaborative style
Proficient on MS office, IT and report writing skills
Ability to multitask and work without direct supervision
Ability to plan and manage work under time constraints
A high level of initiative, with drive to continuously improve the operation