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Join our dynamic team as a Facilities Operations Coordinator, where your organisational and communication skills will shine! In this permanent role, you will be at the heart of our IHQ Facilities Operations, ensuring our office environment is welcoming, efficient, and well-maintained. If you have a knack for administration and a passion for exceptional customer service, this is the perfect opportunity for you!
Job Responsibility:
Conduct daily inspections of the office and meeting rooms, checking temperatures, maintenance issues, and cleaning standards
Ensure meeting rooms are set up with proper arrangements and stocked with necessary supplies
Assist in the proactive management of office operations and provide coverage for colleagues during absences
Help manage access for new starters and visitors, ensuring a smooth onboarding experience
Provide outstanding reception cover to maintain high operational standards at our site
Raise purchase requisitions and verify invoices as needed
Assist with various administrative tasks, including postal services and stationery supplies
Respond to staff requests and log tasks using ServiceNow
Utilise in-house systems for training, courier services, expenses, and invoicing
Participate in weekly fire alarm tests and safety checks
Ensure compliance with health and safety protocols for all relevant areas
Contribute to environmental initiatives and participate in emergency response processes
Requirements:
Proficient in Microsoft Office and other computer applications
Excellent communication abilities to engage effectively with visitors, contractors, and staff
Strong customer service skills with a proactive approach to problem-solving
Highly organised with the ability to multitask and work independently while being a collaborative team player
Keen attention to detail and sound judgement in responding to changing business needs
Experience in customer service or administrative roles is highly desirable
What we offer:
Opportunity to become part of a vibrant team that values innovation and collaboration
Inclusive environment that helps individuals thrive
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